What IT Support Really Costs in Tampa Bay
Search "IT support Tampa" and most results say "call for a quote." We'd rather you know exactly what you're paying before you pick up the phone.
Hourly Service
| Service | Rate |
|---|---|
| Residential (on-site or remote) | $125/hr |
| Commercial (on-site or remote) | $175/hr |
| On-site minimum | 1 hour |
| Remote billing | 15-minute increments |
| Pickup & return, residential (hardware issues) | From $200 flat |
| Pickup & return, commercial (hardware issues) | From $300 flat |
Many jobs can also be quoted flat-rate instead of hourly, ask when you call.
Residential Maintenance Plan
| Plan | Price | Subscribe |
|---|---|---|
| Automated (per computer) | $55/mo | Subscribe |
| Premium (per computer) | $85/mo | Subscribe |
| Commitment | 1 year |
Automated includes daily security scans, Windows and third-party patching, Bay Geeks EDR (our next-gen antivirus protection), and proactive hardware monitoring that catches failing components before they take your files with them. Premium adds remote support from a live technician, help-desk ticket tracking, family-safe web filtering, and Mobile Device Management for phones and tablets (1 device included, $12/mo per additional device).
Commercial Maintenance Plans
| Plan | Price | Subscribe |
|---|---|---|
| Automated (per computer) | $75/mo | Subscribe |
| Premium (per computer) | $125/mo | Subscribe |
| Advanced (per device): essential protection for the AI era | $150/mo | Subscribe |
| Commitment | 12 months |
Unlimited Cloud Backup and Bay Geeks EDR are included on every plan, Premium adds Mobile Device Management for your team's phones and tablets (1 device included, $12/mo per additional device), and Advanced adds Bay Geeks SOC (MDR): our 24/7 managed detection & response service. See the full commercial plan breakdown for what's included at each tier.
How We Compare
We're not always the cheapest quote you'll find, and we won't pretend to be. What we will do is tell you upfront what something costs, show up when we say we will, and stand behind the work (a veteran-owned business that's been doing this in Tampa Bay since 2004).
For a plain-English walkthrough of what typical jobs run against these rates, see how much computer repair costs in Tampa Bay.
Get a Straight Answer
Tell us what's going on. We'll tell you which service fits and what it costs, before you commit to anything.
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