Search "IT support Tampa" and most results say "call for a quote." We'd rather you know exactly what you're paying before you pick up the phone.
| Service | Rate |
|---|---|
| Residential — on-site or remote | $125/hr |
| Commercial — on-site or remote | $175/hr |
| On-site minimum | 1 hour |
| Remote billing | 15-minute increments |
| Pickup & return (hardware issues) | From $200 flat |
Many jobs can also be quoted flat-rate instead of hourly — ask when you call.
| Plan | Price | Subscribe |
|---|---|---|
| Automated (per computer) | $55/mo | Subscribe |
| Premium (per computer) | $85/mo | Subscribe |
| Commitment | 1 year |
Automated includes daily security scans, Windows and third-party patching, managed antivirus, and proactive hardware monitoring that catches failing components before they take your files with them. Premium adds remote support from a live technician, help-desk ticket tracking, and family-safe web filtering.
| Plan | Price | Subscribe |
|---|---|---|
| Automated (per computer) | $75/mo | Subscribe |
| Premium (per computer) | $125/mo | Subscribe |
| Advanced (per device) — essential protection for the AI era | $150/mo | Subscribe |
| Commitment | 12 months |
Unlimited Cloud Backup and Bay Geeks EDR are included on every plan, and Advanced adds Bay Geeks SOC (MDR) — our 24/7 managed detection & response service. See the full commercial plan breakdown for what's included at each tier.
We're not always the cheapest quote you'll find, and we won't pretend to be. What we will do is tell you upfront what something costs, show up when we say we will, and stand behind the work — a veteran-owned business that's been doing this in Tampa Bay since 2004.
Tell us what's going on — we'll tell you which service fits and what it costs, before you commit to anything.
The issues we see most often in Tampa Bay homes — and what to try first.
How to know which type of service gets you fixed faster.
What proactive support actually saves you compared to calling only when something breaks.
How a monthly maintenance plan pays for itself in prevented downtime.
The proactive steps that keep your business off the list of ransomware victims.
How to tell when antivirus alone isn't covering you anymore.
What managed detection & response catches that antivirus can't.
Why a stolen password is now the most common way in — and how it's stopped.
What HIPAA, PCI DSS and NIST reporting should actually look like.
A quick check on whether your current IT setup is costing more than it should.
What actually happens during a remote session, step by step.
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