Client Reviews

“I use this awesome, reliable service frequently. The knowledge level is unsurpassed as is the service and support. I highly recommend to anybody from the technically challenged to the timid technical user. You will never be disappointed in this service!”

“On time. Listened to my problems, then fixed my issues. Alden is the only person/company I will let touch my company and personal computer. You are in good hands with Alden.”

“Very efficient and satisfactory service. Alden came to my home and fixed my computer issues in a short time. I will certainly use his services again if necessary.”

“I’ve used Bay Geeks several times going back more than a decade for personal as well as work-related computer issues. Today, Alden installed my home office station for my job and, as usual, everything is running fine. He’s personable, patient, and answers all questions in a manner that’s easy to understand. I’d give more stars if Google allowed.”

“As usual, the service I received from Bay Geeks today was exemplary. Whether the service is part of a regularly scheduled servicing of my equipment or a special request for service, I can count on getting all that I need, and more. Thank you Bay Geeks.”

“Bay Geeks is great to work with!! Highly recommend them for security camera issues! Awesome!”

“Fixed my Dell laptop within 24 hours.”

“Alden is a pleasure to work with, very professional, timely and informative. I highly recommend!”

“Try Bay Geeks. Home setup and troubleshooting. I’ve used them and they are great and reasonable.”

“Our health care consulting company has used Bay Geeks for almost a decade to support our corporate desktop and laptop computers, recommendations for new hardware, and to advise us on anything technical. Many of our team also engage them to support their personal or at-home devices because of the quality of their experiences. I recommend them wholeheartedly for their knowledge, timeliness, quality of advice and their kindness as individuals. You cannot go wrong working with Bay Geeks!”

“Very classy place to visit, the owners are extremely friendly and understanding and are very knowledgeable in the field. I would highly recommend them to anyone. Glad I got to sit down and consult with them over the few questions that I had.”

“I have used Bay Geeks services for keeping my computers up and running virus free for over 8 years now. Had to call them twice during that time to fix issues I created. I got same day service and they had me running in under an hour. I found out the last time we met that he does networking video surveillance cameras and had them install an 8 camera system that uses network video recording (NVR not a DVR). They service what they sell, and that was what led me towards them.”

“I purchased a new computer in early May and contacted Bay Geeks on their website and got a prompt reply. We set an appointment and owner, Alden, showed up a few minutes early, which was nice. He set up the new HP tower, assisted me in a minor additional purchase from Best Buy, and copied over my files from my old hard drive. He’s a nice guy and he remembered details of his previous visit. If Yelp offered a sixth star BG merits it!”

“My computer, a 2011 MacBook Pro, had a fatal crash. Based on my description of the problem, Bay Geeks found I needed a new internal drive. I ordered a new internal hard drive that Bay Geeks installed. However, there were unexpected system problems. Upon consultation with Apple, Bay Geeks found that my computer had other problems related to a product recall. Apple had him install a new logic board (parts were paid by Apple).

Now the computer runs like new. If I recall correctly, the $200 was the minimum charge from Bay Geeks for about 2 hours of service but based on the fact that Bay Geeks went twice to Apple in Tampa for consultation, I think they worked on it for over two hours, without charging extra. I thought that was nice of them.

The tech and owner picked up and delivered the computer at home. He was on time and very professional. He seemed very enthusiastic and knowledgeable about his work. That’s always a good sign.”

“Cleaned up both my laptop and desktop Dell computers. Unfortunately, the motherboard for the laptop died less than a month after he fixed it. … Alden has been very responsive, made time to come back a second time due to the motherboard problem with very little charge. I trusted him enough to buy the new laptop through him along with a maintenance contract. No more expensive than Best Buy with a personalized touch. Very satisfied!”

“He was professional, explained everything he was doing (not that I understood it) and spent more time than he billed for. I would definitely recommend these guys to anyone.”

“I stood by him while he did it and was glad I wasn’t doing it myself. Good work. I’ll use Bay Geeks again.”

“Easily one of the best experiences I’ve ever had with a service person. Has my computer humming beautifully. So VERY knowledgeable. I subscribed to Angie’s List because I would not invite just anyone into my home to work on my computer. Bay Geeks had a high rating and trust me it was completely justified.”

“He was punctual, solved my problem quickly, very polite and pleasant. When he finished in under the 1 hour minimum, he asked what else he could do to be helpful, even volunteering to change light bulbs and empty the trash (he was kidding!). I would recommend Bay Geeks to anyone.”

“I would recommend this company again, and I would recommend using a remote service technician to work on your computer. It saved money and time to go this route. It was the first time I had used a remote technician. Bay Geeks offered Angie’s List subscribers a $20 discount for their first service call. Again, using a remote technician allowed me to learn, as opposed to simply letting someone work on it after a drop-off.”

“I have a tech problem that can be solved by hardware or software. Either would work, with trade-offs. Some of the ways to do it are within his ken and some were not. He was very fair about not selling me on what he can do and likes to do. I trust him totally.”

“Service was prompt, professional. A follow-up phone call answered further questions without the need for another service call.”

“They were prompt picking up but turnaround was slow.”

“Since I work from my home and have no teenagers to tutor me, and because I am less than computer savvy, I frequently need help. Bay Geeks responds quickly, cheerfully and efficiently. I’m an extremely happy customer.”

“As of today I am very happy. My laptop was giving me an error message for months now. I tried fixing it myself and with help of my computer geek friends, we couldn’t fix it. I called 3 repair companies, one called back and wanted to make an appointment for the next day. Then Alden called and felt he could help me over the phone/internet right then and there. His price was very affordable and he did the job! Thank you Alden!”

“Alden has been providing computer service for me for about two years. I am a small business owner and rather tech challenged, so I am glad to be able to call or email him when I get stuck. Usually he can instruct me or do the fix over the phone or with LogMeIn. He is very thorough and always asks if I am satisfied with what he did. I have my own computer geek and I’m extremely happy!”

“Wow… I don’t know what else to say! I still can’t believe they didn’t try and sell me a new computer… they had my computer working pretty quickly and saved me from buying a new computer. Highly recommend ’em!”

“Fair and honest. I’ll never call anyone else for my computer repairs again.”