An AI Chat Assistant For Your Website

It's instructed to answer only from the knowledge base you approved and to send anything else back to you. AI can still give an answer that's incomplete or wrong, so we don't promise every answer will be perfect. When we learn it's giving a wrong answer, we correct the knowledge base or its instructions promptly, and you can ask us to switch it off at any time.

It goes on with two short lines of code, so it works on most sites where you or your web person can add code to the pages. If we host your site, we install it. If we're not sure about your setup, we'll check before you buy.

On our own site it books straight into our calendar. Booking on clients' sites isn't available yet. Until it is, it sends visitors to your online booking page.

Yes, with Voice & Text: $1,500 setup plus $150 a month, and it includes this chat assistant, so there's no separate chat fee. We give your assistant a local phone number, and you forward your line to it, for every call or only the ones you miss. Customers can text that number too. It answers from the same knowledge base you approved for the chat, tells callers it's an automated assistant and that the call is transcribed, and lets you know when someone wants a person. 500 minutes of calls and 500 texts a month are included; beyond that it's $0.25 a minute and $0.05 a text on next month's bill. Texting starts once the phone carriers approve your business registration, which we handle during setup.

Available only to Voice clients, and engineered to make salespeople stop calling you. When a caller is clearly pitching something, the assistant lets them make the pitch, then tells them plainly that you don't buy from cold calls, nobody will call them back, and asks them to take your number off their list. A company that calls again gets that answer right away. Political calls get one polite, neutral no and the same request. Anyone who says they aren't selling gets normal help, like any other caller. There's no setup fee, and the first 3 months are free when you add it to Voice. After that it's $99 a month, with 300 minutes of sales calls included and $0.25 a minute beyond, and we email you a reminder at least 7 days before the first charge. Bundled with Voice & Text it's $1,500 setup and $150 a month, then $249 a month for both after 3 months. Suppressor clients can add the Sales Intel Engine, also free for 3 months and then $199 a month, to get a weekly analysis of who called, which loops back into the Suppressor so its strategy and tactics keep improving.

You and us, plus the companies whose platforms run the assistant, which our agreement lists. The assistant keeps a record of each conversation so it can be reviewed. The transcripts belong to you, we keep them for at least 12 months, and we export them whenever you ask. Your website's privacy notice should tell visitors that chats are recorded; we tell you in writing what the assistant collects, so you can describe it accurately.

For questions about the practice itself, like hours, location, services and how to make an appointment, yes. We write its knowledge base about your practice, not about the law or medicine, and when a visitor asks something it can't answer from it, it says so and points them to your office. It isn't set up to collect health records or other sensitive information.

The monthly fee has no long-term contract and no cancellation fee. Cancel any time by emailing support@baygeeks.com, by opening a ticket, or from the billing portal, and it runs to the end of the month you've paid for. When it ends, we remove it from your site, or tell your web person how, and send you the knowledge base and transcripts.