Bay Geeks logoTampa Bay IT Support · Since 2004

For Businesses

Commercial Maintenance Plans

Proactive steps mitigate reactive upsets. Three plans, from behind-the-scenes automation to full help-desk support and enterprise-grade SOC coverage, all with a 12-month minimum commitment.

Same-day appointments usually available

In a fast-paced business environment, your technology has to be reliable or the business suffers. Our maintenance plans monitor and maintain your workstations, deploy multi-layered security, run daily scans, install missing patches, and reduce downtime — effectively replacing the need for in-house IT for many small and mid-sized businesses.

Automated is $75 per month per computer, Premium is $125 per month per computer, and Advanced — essential protection for the AI era — is $150 per month per device.

Automated

$75/mo per computer

Peace of mind for less than a cup of coffee a day.

What's Included

  • Bay Geeks EDR — AI-driven ransomware rollback & next-gen antivirus
  • Unlimited Cloud Backup
  • Tested security patch & 3rd-party software updates
  • System lockdown to reduce infection risk
  • Hard-drive monitoring & pre-failure alerts
  • Proactive vulnerability scans across common attack vectors
  • Executive & detailed reports, optional text alerts

What's NOT Included

  • Installation of new equipment or major hardware/network upgrades
  • Major software upgrades (OS upgrades, database implementations, etc.)
  • Training and internal office moves
  • Hardware failures & disaster recovery (flood, fire, hurricane, surge, etc.)
  • Pickup/return, on-site or remote support
Subscribe — $75/mo

Premium

$125/mo per computer

All of Automated, plus a technician on demand.

What's Included

  • Everything in the Automated plan
  • Remote Support from a live technician
  • Bay Geeks Help-Desk with ticket tracking
  • Quarterly network & server review calls

What's NOT Included

  • Installation of new equipment or major hardware/network upgrades
  • Major software upgrades (OS upgrades, database implementations, etc.)
  • Training and internal office moves
  • Hardware failures & disaster recovery (flood, fire, hurricane, surge, etc.)
  • Pickup/return and on-site work
Subscribe — $125/mo

Advanced

$150/mo per device

Essential protection for the AI era — all of Premium, plus Bay Geeks SOC (MDR).

What's Included

  • Everything in the Premium plan
  • 24x7 identity threat monitoring across AD & Microsoft 365 (ITDR)
  • Live 24x7 SOC monitoring & guided incident response across endpoints, cloud & network
  • Deep, dark & open web account monitoring
  • Vulnerability scanning, network insights & deception (honeypot) technology
  • Dynamic Google Workspace & Microsoft 365 breach prevention
  • Total Ransomware Defense with a $100K cybersecurity event warranty*
  • 90-day log retention & syslog ingestion for full network visibility

Learn more about Bay Geeks SOC →

What's NOT Included

  • Installation of new equipment or major hardware/network upgrades
  • Major software upgrades (OS upgrades, database implementations, etc.)
  • Training and internal office moves
  • Hardware failures & disaster recovery (flood, fire, hurricane, surge, etc.)
  • Pickup/return and on-site work
Subscribe — $150/mo

All plans require a one-year minimum commitment. Subscriptions are billed monthly via Stripe. Have questions? Call us at 727-579-4335 or toll-free at (877) 268-1214. *Warranty terms & conditions apply — ask us for details.

24/7 SOC & MDR Included on Advanced

The Advanced plan includes round-the-clock Security Operations Center (SOC) monitoring with Managed Detection & Response — enterprise-grade coverage delivered by Bay Geeks, not a separate vendor you have to contract and manage. Threats are detected and contained around the clock, not just during business hours.

Learn More About Bay Geeks SOC →

Bay Geeks EDR Included on Every Plan

Every device on every Bay Geeks maintenance plan — Automated, Premium and Advanced — is protected by Bay Geeks EDR: AI behavioral threat detection with one-click ransomware rollback, independently tested at 100% detection with zero delays. No extra charge, no separate signup.

Learn More About Bay Geeks EDR →

Unlimited Cloud Backup Included on Every Plan

Unlimited Cloud Backup is included at no extra charge on Automated, Premium and Advanced — no per-PC add-on fee, no separate signup.

Passkey Support Included

Modern security starts with modern sign-in. Microsoft is retiring SMS/voice codes for Microsoft 365 in phases starting September 2026 — as part of your Bay Geeks maintenance plan, we make sure your team is ready, handling passkey setup, testing and troubleshooting.

Learn More About the Passkey Enforcement Timeline →

Navy-Trained. St. Pete-Built.

Bay Geeks was founded in 2004 by a Navy-trained Electronic Technician, a graduate of the U.S. Navy's Advanced Electronic and Computer program. That same discipline — methodical, mission-focused, no shortcuts — shapes how we handle every repair, deployment and security incident today.

Read Our Story →

Ready When You Are

Let's Fix It

No issue is too big or small. Call, open a ticket, or schedule a technician — we'll figure out the fastest path back to working.