For Businesses
Commercial Maintenance Plans
Three plans, priced per computer and published: Automated $75, Premium $125 and Advanced $150 per device a month. Bay Geeks EDR is on every plan, Advanced adds 24/7 Bay Geeks SOC, Premium and Advanced clients get a 2-hour response target during business hours, and every plan has a 12-month initial term. Run from our St. Petersburg office since 2004.
Not sure which plan fits? Start with the $495 Business Risk Assessment, credited toward your plan within 30 days
Premium and Advanced plans: 2-hour response target during business hours, 24/7 monitoring on Advanced
In a fast-paced business environment, your technology has to be reliable or the business suffers. Our maintenance plans monitor and maintain your workstations, deploy multi-layered security, run daily scans, install missing patches, and reduce downtime, effectively replacing the need for in-house IT for many small and mid-sized businesses.
Automated is $75 per month per computer, Premium is $125 per month per computer, and Advanced (essential protection for the AI era) is $150 per month per device.
Automated
$75/mo per computer
Peace of mind for less than a cup of coffee a day.
What's Included
- Bay Geeks EDR: AI-driven ransomware rollback & next-gen antivirus
- Unlimited Cloud Backup
- Tested security patch & 3rd-party software updates
- System lockdown to reduce infection risk
- Hard-drive monitoring & pre-failure alerts
- Proactive vulnerability scans across common attack vectors
- Executive & detailed reports, optional text alerts
Support from a live technician is not included — that starts at Premium.
Subscribe for $75/moPremium
$125/mo per computer
All of Automated, plus a technician on demand.
What's Included
- Everything in the Automated plan
- Remote Support from a live technician
- Bay Geeks Help-Desk with ticket tracking
- Quarterly network & server review calls
- Mobile Device Management (MDM) for 1 phone or tablet — additional devices $12/mo each
Advanced
$150/mo per device
Essential protection for the AI era: all of Premium, plus Bay Geeks SOC (MDR).
What's Included
- Everything in the Premium plan
- 24x7 identity threat monitoring across AD & Microsoft 365 (ITDR)
- Live 24x7 SOC monitoring & guided incident response across endpoints, cloud & network
- Deep, dark & open web account monitoring
- Vulnerability scanning, network insights & deception (honeypot) technology
- Dynamic Google Workspace & Microsoft 365 breach prevention
- $100K Adlumin Advanced Warranty covering ransomware, business email compromise & breach-response costs*
- 90-day log retention & syslog ingestion for full network visibility
Learn more about Bay Geeks SOC →
Subscribe for $150/moWhat's Not Included in Any Plan
The same exclusions apply to Automated, Premium and Advanced:
- Installation of new equipment or major hardware/network upgrades
- Major software upgrades (OS upgrades, database implementations, etc.)
- Training and internal office moves
- Hardware replacement and disaster recovery work (flood, fire, hurricane, surge, etc.)
- Pickup/return and on-site work
This is all work we do — it is quoted up front or billed at our standard rates, rather than covered by the monthly fee.
Remote support from a live technician is included on Premium and Advanced. The Automated plan is monitoring and maintenance only.
All plans have a 12-month initial term, billed monthly through Stripe, and then continue month to month until either side gives 30 days' written notice. Ending a plan during the first 12 months carries an early termination charge of 25% of the remaining plan fees. To update your card, see your invoices or give notice, sign in to the billing portal with the email on your plan, or email support@baygeeks.com. You accept the Commercial Master Service Agreement at checkout. Have questions? Call us at 727-579-4335 or toll-free at (877) 268-1214. *Warranty terms & conditions apply: ask us for details.
Not sure which plan fits? Start with a Business Risk Assessment: $495 flat for up to 10 computers, credited toward your plan if you start within 30 days of the walkthrough.
Every Door and Window, Not Just the Front Door
Antivirus is the lock on the front door. But an office has more ways in than that: the web browser, the PDF reader, the remote-access app someone installed two years ago and forgot. When one of those goes unpatched, it's an open window, and attackers go looking for open windows.
Every plan closes them. We install tested security patches for Windows and for third-party software, scan for vulnerabilities across common attack vectors, and lock systems down to reduce infection risk. Bay Geeks EDR stands behind the door with one-click ransomware rollback, and Unlimited Cloud Backup means a break-in doesn't cost you your files. Executive and detailed reports show you what's been patched and what we found.
Advanced adds the neighborhood watch, and the backing. Bay Geeks SOC watches your computers, cloud accounts and network 24 hours a day, with vulnerability scanning, network insights and honeypot decoys that catch someone testing the locks. If something still gets through, the $100K Adlumin Advanced Warranty helps cover ransomware, business email compromise and breach-response costs. Keeping patches current within 60 days is one of its conditions, and the plan does that for you.
24/7 SOC & MDR Included on Advanced
The Advanced plan includes round-the-clock Security Operations Center (SOC) monitoring with Managed Detection & Response: enterprise-grade coverage delivered by Bay Geeks, not a separate vendor you have to contract and manage. Threats are detected and contained around the clock, not just during business hours.
The $100K Adlumin Advanced Warranty on Advanced
Advanced includes the Adlumin Advanced Warranty at no extra cost, backed by N-able in partnership with Cysurance: up to $100,000 in reimbursement per covered event, one claim per calendar year. It covers three kinds of loss: a ransomware or business email compromise event, including remediation, ransom and lost funds (up to $50,000); a compliance event where a breach triggers legally required notification (up to $25,000); and documented business income loss (up to $25,000, after a $2,500 deductible). It's a warranty, not an insurance policy: it complements a cyber policy rather than replacing one, and N-able's own FAQ notes it may improve your insurability and reduce premiums. Eligibility depends on basic hygiene staying in place (supported endpoint protection, patching within 60 days, immutable backups, MFA on every mailbox, security awareness training, and a verification step for wire and invoice changes) plus a short opt-in. Most of that is already built into the plan; we walk you through the rest at onboarding.
Mobile Device Management Included on Premium
Premium now covers your team's phones and tablets, not just their computers. We can enforce passcodes, confirm screen lock and storage encryption are turned on, remotely lock or wipe a lost or stolen device, and flag missing security patches, across Windows, macOS, iOS and Android. Premium includes 1 phone or tablet; add more for $12/mo each.
Bay Geeks EDR Included on Every Plan
Every device on every Bay Geeks maintenance plan (Automated, Premium and Advanced) is protected by Bay Geeks EDR: AI behavioral threat detection with one-click ransomware rollback, independently tested at 100% detection with zero delays. No extra charge, no separate signup.
Learn More About Bay Geeks EDR → · Why Antivirus Alone No Longer Cuts It →
Unlimited Cloud Backup Included on Every Plan
Unlimited Cloud Backup is included at no extra charge on Automated, Premium and Advanced: no per-PC add-on fee, no separate signup. Want an on-site copy too? We can set up a local backup alongside it.
Passkey Support Included
Modern security starts with modern sign-in. Microsoft is retiring SMS/voice codes for Microsoft 365 in phases starting September 2026. As part of your Bay Geeks maintenance plan, we make sure your team is ready, handling passkey setup, testing and troubleshooting.
Navy-Trained. St. Pete-Built.
Bay Geeks was founded in 2004 by a Navy-trained Electronics Technician, a graduate of the U.S. Navy's Advanced Electronics and Computer program. That same discipline (methodical, mission-focused, no shortcuts) shapes how we handle every repair, deployment and security incident today.
A Worked Example
What a 10-Computer Office Pays, and What Happens Next
Same arithmetic for any size: the per-computer price times the computers you enroll. For an office with ten:
| Plan | Per computer | 10 computers, monthly | First year |
|---|---|---|---|
| Automated | $75 | $750 | $9,000 |
| Premium | $125 | $1,250 | $15,000 |
| Advanced | $150 | $1,500 | $18,000 |
Every plan has a 12-month initial term, billed monthly. Start a plan within 30 days of your Business Risk Assessment walkthrough and the $495 assessment fee is credited toward it. Work on anything that is not an enrolled computer, and work a plan does not cover, is billed at the business rate of $175 an hour or quoted as a project, and we tell you before we start.
Response Is Not Resolution
On Premium and Advanced, our target is a response within two hours of your report, counting business hours only. A response means a technician has acknowledged the request and started on it. It is a target, not a guarantee, and the time to a fix depends on the problem. We aim for two hours with every client, but on Automated it is not a commitment. When calls stack up, plan clients come first, then other business clients, then everyone else in the order they called, and existing clients always come ahead of new ones. Report urgent issues by phone. Automated is monitoring and maintenance only: nothing that needs a technician's hands is included, and that work is billed hourly.
What Happens After You Subscribe
- Enrollment. A computer becomes a covered device when we install our management software on it or list it on an invoice. You add or remove computers by email or support ticket.
- Protection and maintenance. Bay Geeks EDR goes on every enrolled computer. Security patches, updates and the restarts they need run largely by automation, outside business hours where practical, so computers stay on and connected. One that is off or asleep is updated once it is back online.
- Backup. The user files on each enrolled computer's internal drive are backed up to the cloud. Backups run only while the computer is on and connected, and deleted files are kept only for the backup platform's retention period, which can be as short as 30 days. Monitoring shows a backup ran; only a test restore shows the files come back, so ask us for one each quarter.
- Monitoring. On Advanced, Bay Geeks SOC watches 24 hours a day, every day. On Automated and Premium, monitoring and alerting are automated and reviewed during business hours.
- Support. Premium and Advanced include remote support from a live technician, by phone at 727-579-4335 or through the support portal, Monday to Thursday 8 to 6 and Friday 8 to 2. After-hours work is by appointment and may carry an after-hours rate, quoted first.
The full terms are in the Bay Geeks Commercial Master Service Agreement, accepted at checkout.
Client Notes · Verified Reviews
What Business Clients Say
“Bay Geeks is the finest IT support resource I’ve ever experienced. Alden and his team are friendly, knowledgeable and professional in every aspect. I cannot recommend them highly enough.”
Ken · Google review“Our health care consulting company has used Bay Geeks for almost a decade to support our corporate desktop and laptop computers, recommendations for new hardware, and to advise us on anything technical. … I recommend them wholeheartedly for their knowledge, timeliness, quality of advice and their kindness as individuals.”
Jeanne Parkes · health care consulting firm · Google review“Fast acting by Bay Geeks saved me lots of money! … Long story short, the client was hacked … When I was notified, I promptly contacted Bay Geeks to run diagnostics. Within short-order, Bay Geeks had been able to demonstrate that my system had not been hacked and that the other party was responsible… Meaning, I got my money without needing to fight for it.”
C H · Google reviewKnow a Business That Needs This?
Refer someone who signs up for a maintenance plan, and we'll credit one month free on one of your own plan devices.
Ready When You Are
Let's Fix It
No issue is too big or small. Call, open a ticket, or schedule a technician: we'll figure out the fastest path back to working.