Bay Geeks logoTampa Bay IT Support · Since 2004

For Homes

Residential Computer Repair & Support

Since 2004, Bay Geeks has supported Tampa Bay households — and many customers well beyond Florida — with on-site, remote and pickup & return service for any brand of computer.

Same-day appointments usually available

Explore

Residential Services at a Glance

Maintenance Plans

Automated and Premium plans that keep your home computer healthy year-round.

See plan features →

Virus & Spyware Removal

Certified Malware Removal Experts, usually without a full OS reinstall.

See virus removal →

Data Recovery & Backup

Recovery for crashed drives plus backup strategies so it doesn't happen twice.

See data recovery →

Senior Citizen Support

Patient, jargon-free help for older adults — from video calls with family to spotting scams.

See senior support →
Open a Ticket Schedule Service

We offer on-site visits, remote support and pickup & return service, so you never have to take your computer apart or drag it anywhere yourself — we do the heavy lifting. We repair and upgrade any computer brand, make or model.

Infected With a Virus or Malware?

Our technicians are Certified Malware Removal Experts who continually refresh their tools and training as new threats emerge. In most cases we can remove an infection without reinstalling your operating system, saving you the hassle of setting everything up again.

A Well-Maintained Computer Is a Long-Lasting Computer

Think of your computer like a car: skip the oil changes and routine maintenance long enough, and it won't last. Our Basic Maintenance Plan automates the boring-but-critical stuff — daily security scans, missing patches, and Windows & third-party updates — so a small issue doesn't turn into a lost afternoon (or lost family photos).

Included in the plan is Bay Geeks EDR, our AI-powered next-gen antivirus and ransomware protection that's a consistent top performer in independent testing. We also proactively monitor your hard drive so failing components can be replaced before they take your data with them.

Patient, Judgment-Free Support for Seniors

Technology moves fast, and it's easy to feel left behind — especially when a "quick fix" from a well-meaning relative leaves you more confused than before. Our technicians take the time to explain things in plain English, work at your pace, and never rush you off the phone or out the door.

We help with everyday needs like setting up video calls with family, simplifying a cluttered desktop, enlarging text and icons for easier reading, and untangling printer and email problems. We also talk through the warning signs of phone, email and tech-support scams that specifically target older adults, so you know what to watch for before it costs you money. Most seniors prefer an on-site visit so you can watch and ask questions in person, though remote and pickup & return service are always available too.

Live out of state and worry about a parent's computer back home? Our maintenance plans can simplify keeping in touch with your loved ones, and we cover the entire Tampa Bay area with on-site service — if your family needs a technician to stop by in person, we're always happy to help.

$55per computer / month
1-year commitment
Subscribe — $55/mo

Straightforward & Upfront

Residential Rates

On-Site Service

$125/ hour

Billed with a one-hour minimum. A technician comes to your home in our service area.

Remote Support

$31.25/ 15 min

Starting at $31.25 for the first 15 minutes, billed in 15-minute increments ($125/hour) — so quick fixes cost less than a full hour.

Pickup & Return

From $200flat rate

For specific hardware issues we can quote a flat rate up front — no surprises.

Flat-rate quotes available: many common jobs — virus removal, upgrades, and defined repairs — can be quoted as a flat fee instead of billed hourly. Ask when you call or schedule.

We Commonly Service

Almost Any Computer-Related Problem

  • Spyware, adware, malware and virus infections
  • Modem and internet access problems
  • Network setup and access problems
  • Windows errors, illegal operations and blue screens
  • Crashed hard drives and failing components
  • System lockups and CD/optical drive malfunctions
  • Water, liquid, lightning and power surge damage
  • Strange computer noises and hardware upgrades of all kinds
SECURE PAYMENT · CHOOSE A METHOD

Pay for Your Residential Service

Already have a quote or invoice for home service? Pay with PayPal or a card via Stripe — whichever's easier.

Pay with PayPal Pay with Card (Stripe)

PayPal includes Venmo · Stripe includes Cash App Pay

Setting Up Passkeys for Microsoft 365?

Microsoft is phasing out text-message and phone-call sign-in codes for Microsoft 365 starting September 2026, in favor of passkeys. If you use Microsoft 365 at home and want help getting set up before the switch, we can walk you through it.

Read Our Security Advisory →

Ready When You Are

Let's Fix It

No issue is too big or small. Call, open a ticket, or schedule a technician — we'll figure out the fastest path back to working.