Maintenance Plans
Automated and Premium plans that keep your home computer healthy year-round.
See plan features →For Homes
Since 2004, Bay Geeks has supported Tampa Bay households — and many customers well beyond Florida — with on-site, remote and pickup & return service for any brand of computer.
Same-day appointments usually available
Explore
Automated and Premium plans that keep your home computer healthy year-round.
See plan features →Certified Malware Removal Experts, usually without a full OS reinstall.
See virus removal →Recovery for crashed drives plus backup strategies so it doesn't happen twice.
See data recovery →Home Wi-Fi dead zones, new routers, and secure network configuration.
See networking & security →Patient, jargon-free help for older adults — from video calls with family to spotting scams.
See senior support →We offer on-site visits, remote support and pickup & return service, so you never have to take your computer apart or drag it anywhere yourself — we do the heavy lifting. We repair and upgrade any computer brand, make or model.
Our technicians are Certified Malware Removal Experts who continually refresh their tools and training as new threats emerge. In most cases we can remove an infection without reinstalling your operating system, saving you the hassle of setting everything up again.
Think of your computer like a car: skip the oil changes and routine maintenance long enough, and it won't last. Our Basic Maintenance Plan automates the boring-but-critical stuff — daily security scans, missing patches, and Windows & third-party updates — so a small issue doesn't turn into a lost afternoon (or lost family photos).
Included in the plan is Bay Geeks EDR, our AI-powered next-gen antivirus and ransomware protection that's a consistent top performer in independent testing. We also proactively monitor your hard drive so failing components can be replaced before they take your data with them.
Technology moves fast, and it's easy to feel left behind — especially when a "quick fix" from a well-meaning relative leaves you more confused than before. Our technicians take the time to explain things in plain English, work at your pace, and never rush you off the phone or out the door.
We help with everyday needs like setting up video calls with family, simplifying a cluttered desktop, enlarging text and icons for easier reading, and untangling printer and email problems. We also talk through the warning signs of phone, email and tech-support scams that specifically target older adults, so you know what to watch for before it costs you money. Most seniors prefer an on-site visit so you can watch and ask questions in person, though remote and pickup & return service are always available too.
Live out of state and worry about a parent's computer back home? Our maintenance plans can simplify keeping in touch with your loved ones, and we cover the entire Tampa Bay area with on-site service — if your family needs a technician to stop by in person, we're always happy to help.
Straightforward & Upfront
$125/ hour
Billed with a one-hour minimum. A technician comes to your home in our service area.
$31.25/ 15 min
Starting at $31.25 for the first 15 minutes, billed in 15-minute increments ($125/hour) — so quick fixes cost less than a full hour.
From $200flat rate
For specific hardware issues we can quote a flat rate up front — no surprises.
Flat-rate quotes available: many common jobs — virus removal, upgrades, and defined repairs — can be quoted as a flat fee instead of billed hourly. Ask when you call or schedule.
We Commonly Service
Already have a quote or invoice for home service? Pay with PayPal or a card via Stripe — whichever's easier.
PayPal includes Venmo · Stripe includes Cash App Pay
Microsoft is phasing out text-message and phone-call sign-in codes for Microsoft 365 starting September 2026, in favor of passkeys. If you use Microsoft 365 at home and want help getting set up before the switch, we can walk you through it.
Ready When You Are
No issue is too big or small. Call, open a ticket, or schedule a technician — we'll figure out the fastest path back to working.