For Businesses
Managed IT and on-call support for Tampa Bay small businesses, from a real St. Petersburg office since 2004. On-site, remote or pickup & return, with prices posted and a 2-hour response target on Premium and Advanced. Start with a $495 Business Risk Assessment: the fee is credited toward your plan if you join one within 30 days.
$495 Business Risk Assessment for up to 10 computers, credited toward your plan if you start one within 30 days
Premium and Advanced plans: 2-hour response target during business hours, 24/7 monitoring on Advanced
Plans from $75 per computer per month, Bay Geeks EDR on every plan, 12-month term
Short Answer
Bay Geeks Computer Services does, from its own office at 1655 20th Ave S., St. Petersburg, FL 33712, in business since 2004. Managed IT plans are priced per computer and posted: Automated $75 a month, Premium $125 (adds the help desk and a live technician on demand) and Advanced $150 per device (adds 24/7 monitoring by Bay Geeks SOC, our managed detection and response service). Every plan includes Bay Geeks EDR and unlimited cloud backup, on a 12-month term. Premium and Advanced clients get a 2-hour response target during business hours. Work outside a plan is $175 an hour, and remote time is billed in 15-minute increments. Call 727-579-4335, or start with the $495 Business Risk Assessment.
Explore
A flat-fee inspection of your accounts, email, computers, backups and network, with a scored, priced action plan in 5 business days.
See the Risk Assessment →Want a quick outside look first? Run our free external security scan.
Our MDR (Managed Detection & Response) service: 24/7 identity, cloud & network monitoring, available on our Advanced maintenance plan.
See Bay Geeks SOC →Live, human-led threat monitoring across your endpoints, identity, cloud and network, delivered as Bay Geeks SOC on our Advanced maintenance plan.
See our MDR service →AI-driven ransomware detection with one-click rollback, included free on every maintenance plan.
See Bay Geeks EDR →Automated and Premium plans covering anti-virus, patching, monitoring and help-desk support.
See plan features →Fast remote troubleshooting for your whole team, billed in 15-minute increments so quick fixes stay cheap.
See remote computer repair →Firewalls, secure Wi-Fi and VPNs, plus maintenance and repair of existing cabling, for offices of any size.
See networking & security →Our own security camera store: professional Cortex cameras, NVR/DVR recorders and access control hardware you own outright. No monthly fees, 3-year warranty, free system quote, and our team handles the installation.
Shop SecurityCamStore.com →Threat monitoring, incident response and mapping your setup to HIPAA, PCI-DSS and similar frameworks.
See our security approach →Cyber insurance, HIPAA, PCI DSS and GLBA all ask about the same handful of controls. One page linking every framework to the guide that covers it.
See the hub →Unlimited Cloud Backup included free on every maintenance plan, plus recovery for crashed drives, failed servers and accidental deletion.
See backup & recovery →Local + offsite cloud backup for your file server, monitored and test-restored by us. Setup and management billed hourly; storage passed through at cost.
See server backup →Certified Malware Removal Experts who keep your business systems clean and productive.
See virus removal →Straight Answers
Premium and Advanced clients get a 2-hour response target during business hours, and we aim for the same with everyone. When calls stack up, plan clients come first, then other business clients, then everyone else in the order they called, and existing clients always come ahead of new ones. Work starts remotely, before anyone drives. The Advanced plan adds 24/7 monitoring with a live SOC, so an incident at 2 a.m. is already being worked when you open the office.
See what each plan covers →Plans are priced per computer and posted: Automated $75, Premium $125, Advanced $150, with EDR on every plan and the 24/7 SOC and $100K warranty on Advanced. Hourly work is $175, billed in 15-minute increments for remote. No quote-only pricing.
See every posted price →Law firms, medical practices, accounting firms, assisted living communities and retail each have their own page here. The Business Risk Assessment report also shows how you would answer a cyber insurance application today, question by question.
Start with the assessment →Before You Hand Over Access
Work is scoped in writing and covered by a signed confidentiality agreement, so everyone knows what we're doing and your information stays yours.
We carry $1M/$2M general liability, $1M cyber liability and errors & omissions insurance, so if something goes wrong on our watch, there's a policy behind us, not just an apology. Certificate of insurance on request.
The person who accesses your network is the owner, Alden Stenberg, who has passed a background check, and your signed agreement binds Bay Geeks to confidentiality.
A written policy governs access, retention and secure end-of-life drive destruction, from procurement through disposal.
See our compliance approach →Although our on-site visits are usually limited to the Tampa Bay area, we offer a range of remote solutions that can handle most issues as long as your workstation can get online. When a system needs more hands-on attention, it may be a good fit for our pickup & return service: we collect the computer from your preferred location, diagnose and repair it, test it thoroughly, and bring it back working.
A Bay Geeks technician can conduct a site survey of your current infrastructure and recommend proactive measures that head off unexpected downtime before it costs you time and money. We can work quietly behind the scenes automating routine maintenance, or act as a full help desk for your entire staff: think of us as an extension of your team.
We'll also manage the full lifecycle of your machines, from procurement through secure end-of-life hard drive destruction, and handle warranty issues as they come up, so you can stay focused on running your business.
Our commercial clients span law firms, medical practices, engineering and architectural firms, manufacturing plants, auto and boat dealers, retailers, distributors, restaurants, assisted living facilities, breweries, hotels and schools. Whether your business has one employee or several hundred, our plans scale to fit.
See what's included for law firms, medical practices, accounting firms, retail & restaurants, or assisted living communities.
We've supported assisted living and senior care communities across Tampa Bay for years, and we understand the environment is different from a typical office: staff need dependable systems while caring for residents, families expect reliable Wi-Fi when they visit, and downtime isn't just an inconvenience: it can affect resident care and safety. We work across independent living, assisted living and memory care divisions, and we're comfortable with multi-site networks and multi-building campuses, where reliable connectivity has to extend well beyond a single office.
Tampa Bay is home base: we've worked with communities in St. Petersburg, Bay Pines, Clearwater, Largo, Palm Harbor, Tampa, Temple Terrace, Lutz and Land O' Lakes. The same work has taken us across Florida, to Sarasota, Fort Myers, Orlando, Winter Park, Clermont, St. Augustine, Boynton Beach and Parkland, and as far as St. Louis, Missouri. If you run more than one community, you get one team that already knows how senior living operates: on-site service around Tampa Bay, with remote support and project work for the buildings farther out.
We help facilities keep nurse stations, administrative workstations and resident/guest networks running smoothly, integrate security cameras and access systems, and take a compliance-minded approach to protecting sensitive resident data. Call to schedule a site survey and we'll walk your facility with you to identify gaps before they become problems.
See our full assisted living IT support page →
Structured cabling, security cameras, access control, AV and intercom systems. We maintain, repair and replace the equipment and cabling ourselves. Work that needs a permit or a Florida low-voltage license, such as new construction and permitted commercial jobs, goes to our licensed partner, A Plus Cable Runners Inc., and Bay Geeks stays your point of contact. Call to schedule a site survey and we'll assess your environment and draft a proposal tailored to your space.
And More
Migration, management and security for Microsoft 365, Google Workspace and Proton Mail, including the move to passkey sign-in.
See email services →Your domain in your name, your site hosted and backed up, your email reaching inboxes. One monthly package, from $125/mo.
See the packages →Researched, human-checked articles for your website, from one a month to three a week. 12-month plans from $75/mo.
See the content plans →Every week, which competitors ChatGPT, Gemini, Claude and five more AI assistants recommend instead of you, and the sources behind it. Every month, work on closing the gap. $1,000/mo, free snapshot to start.
See how it works →An assistant on your website that answers visitors from information you approve, says it’s an AI, and emails you when someone wants a person. $499 setup, $79/mo.
See the assistant →Business phone and SMS setup that ties into the rest of your network and support plan.
Ask about VoIP →We source, deploy and manage the full lifecycle of your machines, including warranty issues and secure end-of-life destruction.
Ask about procurement →A site survey of your current infrastructure and a roadmap for budgeting, upgrades and vendor decisions.
See our IT spend audit →Maintenance and repair of existing cabling, cameras and access control. Permitted installations go to our licensed partner, A Plus Cable Runners.
See low voltage cabling →The phone companies are retiring copper lines across Pinellas and Tampa. We find every line and move phones, fax and card terminals before the cutoff.
See copper line replacement →24/7 threat monitoring, identity protection and one-click ransomware rollback. EDR on every plan, SOC and MDR on Advanced.
See Bay Geeks SOC →The same technicians who support your office can support your team's home offices too.
See residential services →Reliable networks, resident Wi-Fi and staff systems for senior care communities.
See assisted living IT support →Straightforward & Upfront
$175/ hour
1-hour minimum on-site. A technician comes to your location in our service area.
$175/ hour
Billed in 15-minute increments, so quick fixes cost less than a full hour.
From $300flat rate
For specific hardware issues we can quote a flat rate up front, with no surprises.
Flat-rate quotes available: defined projects (network installs, standard repairs, and other well-scoped jobs) can be quoted as a flat fee instead of billed hourly. Ask for a quote when you schedule a site survey.
Client Notes · Verified Reviews
“We run a very busy law firm. This man and his company showed up and were very honest and professional. Rare these days. Bravo guys”
Dean Chase · law firm · Google review“Our health care consulting company has used Bay Geeks for almost a decade to support our corporate desktop and laptop computers, recommendations for new hardware, and to advise us on anything technical. … I recommend them wholeheartedly for their knowledge, timeliness, quality of advice and their kindness as individuals.”
Jeanne Parkes · health care consulting firm · Google review“Fast acting by Bay Geeks saved me lots of money! … Long story short, the client was hacked … When I was notified, I promptly contacted Bay Geeks to run diagnostics. Within short-order, Bay Geeks had been able to demonstrate that my system had not been hacked and that the other party was responsible… Meaning, I got my money without needing to fight for it.”
C H · Google reviewMicrosoft is retiring SMS and voice sign-in codes for Microsoft 365 accounts in phases starting September 2026, requiring passkeys instead. If your team gets locked out during the transition, our remote support team can help with authentication issues, passkey setup and account recovery, or plan your rollout ahead of time.
See Our Security Advisory → · Call 727-579-4335 for immediate help
Ready When You Are
Start with a 15-minute scoping call for the $495 Business Risk Assessment. Something broken right now? Call or schedule a technician, and we'll figure out the fastest path back to working.
