Automated
$75/ mo per computer
Bay Geeks EDR, unlimited cloud backup, tested patching, monitoring and reports. Monitoring and maintenance only: support from a live technician starts at Premium.
Clearwater · For Business
IT & Network Support for Clearwater Businesses
Managed IT, help desk and network support for Clearwater offices, from our St. Petersburg office here in Pinellas County. Remote first, on-site in Clearwater when the problem needs hands. Prices posted, in business since 2004.
Premium and Advanced plans: 2-hour response target during business hours
Local office since 2004: 1655 20th Ave S., St. Petersburg
Short Answer
Who provides IT and network support for businesses in Clearwater, FL?
Bay Geeks Computer Services does, from its own office at 1655 20th Ave S., St. Petersburg, FL 33712, in Pinellas County, in business since 2004. Managed IT plans are posted per computer: Automated $75 a month, Premium $125 (adds remote support from a live technician and a help desk with ticket tracking) and Advanced $150 per device (adds 24/7 monitoring by Bay Geeks SOC). Every plan includes Bay Geeks EDR and unlimited cloud backup, Premium and Advanced clients get a 2-hour response target during business hours, and plans run on a 12-month term. On the network side we set up and support business firewalls, secure Wi-Fi and VPNs, and repair network cabling. Without a plan, business support is $175 an hour, with remote time billed in 15-minute increments. Call 727-579-4335, or start with the $495 Business Risk Assessment.
Posted, Per Computer
Three Plans, or Pay by the Hour
Premium
$125/ mo per computer
Everything in Automated, plus remote support from a live technician, the Bay Geeks help desk with ticket tracking, quarterly network and server review calls, and device management for one phone or tablet.
Advanced
$150/ mo per device
Everything in Premium, plus 24/7 monitoring and incident response by Bay Geeks SOC and the $100K Adlumin Advanced Warranty (terms apply), which complements a cyber insurance policy and never replaces one.
Every plan has a 12-month initial term, then runs month to month, and Premium and Advanced clients get a 2-hour response target during business hours. On-site visits, new equipment and installs are not part of the monthly fee: they are quoted up front or billed at $175 an hour. Full details on managed IT plans. No plan? Business support is $175 an hour on-site or remote, remote billed in 15-minute increments, on-site with a 1-hour minimum. See the pricing page.
The Network Side: Wi-Fi, Firewalls and Cabling
Concrete block and stucco, common across Clearwater, is hard on Wi-Fi: the same walls that cause dead zones in homes do it in offices. We set up and support business firewalls, secure Wi-Fi and VPNs, and we maintain, repair and replace network cabling ourselves.
- Office Wi-Fi that reaches the back rooms, with guest traffic kept off the business network
- Firewalls and VPNs set up so staff can work from home safely
- Cabling repairs and replacements in-house; new installs that need a permit or a Florida low-voltage license go to our licensed partner, A Plus Cable Runners Inc., with Bay Geeks as your single point of contact (business Wi-Fi and cabling)
- Security cameras, quoted per project after a site walk, and copper phone line replacement, billed at the business hourly rate with equipment quoted before you buy
What Clearwater Offices Call Us About
Most office problems are software, settings or account problems, and those are what a remote session fixes fastest. The rest gets a technician in Clearwater.
- Sign-in and password lockouts, and Microsoft 365 passkey setup as text-message codes are retired
- Email problems and email management and migration
- Printer setup, program installs and errors, Windows and Mac updates
- Viruses, malware and phishing cleanup, by Certified Malware Removal Experts
- Storm season: backups that leave the building, and a plan for the office before a hurricane (hurricane season IT checklist)
Law firms, medical practices and accounting firms each have rules about who touches client data. Each has its own page: law, medical, accounting, assisted living and retail and restaurants. Assisted living communities in Clearwater are among those we have worked with, as in St. Petersburg, Largo and Palm Harbor.
Before You Let Anyone Into Your Network
IT support means someone outside your company with the keys to your office network. Here is what stands behind ours.
- The person who accesses your network is the owner, Alden Stenberg, who has passed a background check, and your signed agreement binds Bay Geeks to confidentiality
- Insured: $1M cyber liability, $250K errors and omissions, $1M/$2M general liability, certificate of insurance on request
- A real office at 1655 20th Ave S. in St. Petersburg since 2004, open to visits by appointment only (no walk-in counter)
- Prices posted before you call, so comparing us takes a minute, not a sales meeting
Comparing IT providers in Clearwater
Whoever you call, ask the same five questions: Are the prices posted, or quote-only? What is the response target, in hours, and does it cover business hours or around the clock? Who watches for threats overnight: the provider, a separate vendor you also contract with, or nobody? What insurance do they carry, and will they send the certificate? How long is the contract, and what does leaving cost? Our answers are on this page and the plans page.
Client Notes · Verified Reviews
What Business Clients Say
“We run a very busy law firm. This man and his company showed up and were very honest and professional. Rare these days. Bravo guys”
Dean Chase · law firm · Google review“Our health care consulting company has used Bay Geeks for almost a decade to support our corporate desktop and laptop computers, recommendations for new hardware, and to advise us on anything technical. … I recommend them wholeheartedly for their knowledge, timeliness, quality of advice and their kindness as individuals.”
Jeanne Parkes · health care consulting firm · Google review“Fast acting by Bay Geeks saved me lots of money! … Long story short, the client was hacked … When I was notified, I promptly contacted Bay Geeks to run diagnostics. Within short-order, Bay Geeks had been able to demonstrate that my system had not been hacked and that the other party was responsible… Meaning, I got my money without needing to fight for it.”
C H · Google reviewCommon Questions
IT Support Questions From Clearwater
Who provides IT and network support for businesses in Clearwater, FL?
Bay Geeks does, from its office at 1655 20th Ave S. in St. Petersburg, in Pinellas County, in business since 2004. Managed IT plans are posted per computer: Automated $75 a month, Premium $125 (adds remote support from a live technician and the help desk) and Advanced $150 per device (adds 24/7 monitoring by Bay Geeks SOC). Premium and Advanced clients get a 2-hour response target during business hours. We also install and support business firewalls, secure Wi-Fi and VPNs, and repair network cabling. Without a plan, business support is $175 an hour. Call 727-579-4335.
Do you come on-site to Clearwater offices?
Yes. Most problems are fixed remotely first, and a technician comes to Clearwater when the problem needs hands: hardware, cabling, a new install. On-site work is not part of the monthly plan fee, for plan clients either: it is quoted up front or billed at $175 an hour with a 1-hour minimum, and we tell you before we start.
How fast do you respond?
Premium and Advanced clients get a 2-hour response target during business hours, and we aim for two hours with every client, but on Automated it is not a commitment. A response means a technician has acknowledged the request and started on it; it is a target, not a guarantee. When calls stack up, plan clients come first, then other business clients, then everyone else in the order they called, and existing clients always come ahead of new ones. The Advanced plan adds 24/7 monitoring by Bay Geeks SOC.
How much does managed IT cost for a Clearwater office?
Plans are priced per computer: Automated $75 a month (monitoring and maintenance, no live technician), Premium $125 (adds remote support and the help desk) and Advanced $150 per device (adds the 24/7 SOC). Every plan includes Bay Geeks EDR and unlimited cloud backup and has a 12-month initial term, then runs month to month. The $495 Business Risk Assessment covers up to 10 computers and is credited toward a plan started within 30 days.
Can you fix our office Wi-Fi and cabling?
Yes. We set up and support business firewalls, secure Wi-Fi and VPNs, and we maintain, repair and replace network cabling ourselves. New cabling installs that need a permit or a Florida low-voltage license go to our licensed partner, A Plus Cable Runners Inc., and Bay Geeks stays your single point of contact. Installs are quoted per project after a site survey; see business Wi-Fi and cabling.
Visit Or Call
Our St. Petersburg Office
- Address: 1655 20th Ave S., St. Petersburg, FL 33712 (directions)
- Phone: 727-579-4335
- Hours: Mon–Thu 8am–6pm, Fri 8am–2pm; weekends and after hours by appointment
- Office visits: by appointment only, no walk-in counter
- On-site: Clearwater and the rest of Pinellas and Hillsborough counties; remote anywhere in the U.S.
- In business since 2004
Need a home computer fixed instead? See computer repair in Clearwater.
Ready When You Are
Get Your Office Covered
Call us, book a 15-minute scoping call, or open a ticket if something is broken right now. Already a client? Start a remote session.