IT Support for Accounting Firms in St. Petersburg & Tampa Bay

Plans are priced per computer per month, and the prices are published: Automated $75 (monitoring, tested patching, Bay Geeks EDR and unlimited cloud backup), Premium $125 (adds a live technician on demand and the help desk) and Advanced $150 per device (adds 24/7 Bay Geeks SOC monitoring). All plans have a 12-month initial term. Work outside a plan is $175 an hour: on-site with a 1-hour minimum, remote in 15-minute increments.

Plans start at $75 per computer per month, and the price covers the protection and the recovery, not just monitoring. Automated includes Bay Geeks EDR (AI-driven ransomware rollback and next-gen antivirus), unlimited cloud backup, tested security patches and third-party software updates, system lockdown, hard-drive monitoring with pre-failure alerts, vulnerability scans, and executive and detailed reports. Premium at $125 adds remote support from a live technician, the help desk with ticket tracking, quarterly network and server review calls, and device management for one phone or tablet. Advanced at $150 per device adds 24/7 Bay Geeks SOC monitoring with guided incident response, identity threat monitoring across Microsoft 365, dark web account monitoring and the $100K Adlumin Advanced Warranty (terms apply). When you compare quotes, ask whether backup and endpoint protection are in the per-device price or billed on top.

Yes, on the technical side. We can implement and document the access controls, encryption, monitoring and backup a Written Information Security Plan requires. Writing the WISP itself, the risk assessment and incident response plan, is a compliance document your firm typically puts together with a CPA or compliance consultant.

That's exactly what managed clients are set up for: proactive monitoring and patching year-round so problems get caught before April, and priority response, a 2-hour target during business hours on Premium and Advanced, when something breaks during filing season.

Encrypted backup, managed endpoint protection (Bay Geeks EDR), and access controls so client financial data isn't sitting exposed on an unmonitored network. We map the setup toward GLBA and FTC Safeguards Rule expectations rather than treating it as an afterthought.

Priority call, not a queue ticket. Premium and Advanced clients get a 2-hour response target during business hours, and during tax season that's exactly when it matters most.

Bay Geeks EDR isolates and contains a ransomware event before it spreads, and Bay Geeks SOC on our Advanced plan adds 24/7 monitoring on top of that. If client financial data is involved, breach notification obligations under state law and GLBA are separate from the technical cleanup, so we'd work the incident alongside whoever handles that side.

Bay Geeks SOC keeps 90 days of searchable logs from endpoints, Microsoft 365 or Google Workspace, and network gear on the Advanced plan, which covers what most cyber-insurance forms and Safeguards Rule reviews ask for. PCI DSS expects a year of log history. For broker-dealers, SEC Rule 17a-4 and FINRA Rule 4511 keep most records for three or six years depending on the type, and your compliance officer identifies which logs are those records. If you take card payments or hold a FINRA registration we quote the one-year retention add-on up front, and say plainly when a record needs longer than that add-on covers, rather than letting you find the gap during an audit.

Yes. Bay Geeks has been in business since 2004 and works from its own office at 1655 20th Ave S., St. Petersburg, FL 33712 (map and directions). We support accounting and bookkeeping firms across Pinellas and Hillsborough on-site, remotely and with pickup & return, and same-day appointments are usually available. Call 727-579-4335.