Residential Repair
On-site, remote, or pickup & return for any brand of computer, billed straight and upfront.
See residential services →Pinellas County
Bay Geeks is headquartered in St. Petersburg, so this is where a technician can usually reach you fastest. On-site, remote, and pickup & return service for any brand of computer since 2004.
Same-day appointments usually available
Fix-It Guarantee: no fix, no labor charge, plus a 30-day warranty on labor
Local office since 2004: 1655 20th Ave S., St. Petersburg
Why St. Petersburg Calls Bay Geeks
On-site, remote, or pickup & return for any brand of computer, billed straight and upfront.
See residential services →Certified Malware Removal Experts, usually without wiping your files or reinstalling Windows.
See virus removal →Maintenance plans, networking, and managed services for St. Petersburg offices that don't want a full-time IT hire.
See business services →Dead-zone diagnosis, router setup, and secure network configuration for homes and offices.
See networking & security →We're not driving in from another city for St. Pete calls: our shop is on 20th Ave S., and most of our technicians started here. That means faster on-site windows and a technician who already knows the difference between a downtown high-rise network closet and a 1950s bungalow with wiring to match.
St. Petersburg's housing stock runs the full range, from newly built downtown condos to decades-old homes in the city's historic districts. Older homes often mean older electrical and network wiring, which shows up as flaky Wi-Fi or outlets that trip a UPS; newer downtown buildings bring their own headaches with building-wide Wi-Fi congestion. We see both every week.
Straightforward & Upfront
$125/ hour
1-hour minimum on-site. A technician comes to you in St. Petersburg.
$31.25/ 15 min
Starting at $31.25 for the first 15 minutes, billed in 15-minute increments.
From $200flat rate
For specific hardware issues we can quote a flat rate up front: no surprises.
Business rates: $175 an hour on-site or remote, billed the same way, and pickup & return from $300; the full list is on the pricing page. Flat rates: virus removal on a home computer is $150, done remotely. Many other jobs (upgrades and defined repairs) can be quoted as a flat fee instead of billed hourly. Ask when you call or schedule.
Common Questions
Yes. Bay Geeks has been in business since 2004 and works from its own office at 1655 20th Ave S., St. Petersburg, FL 33712 (map and directions). We serve St. Petersburg on-site, remotely and with pickup & return, same-day appointments are usually available, and the number to call is 727-579-4335.
You don't pay for our time. That's our Fix-It Guarantee: if we can't fix the problem, there's no labor charge, and every repair carries a 30-day warranty on labor: if the same problem comes back within 30 days, we fix it free. Parts you approved are billed separately, and data recovery is quoted on its own terms.
On-site service is $125 an hour with a 1-hour minimum, remote support is billed in 15-minute increments starting at $31.25, pickup & return starts at $200 flat, and virus removal on a home computer is $150 flat, done remotely. Business rates are $175 an hour. All of it is on our pricing page.
Yes. Besides repair, we run managed IT for St. Petersburg offices from the same office at 1655 20th Ave S.: monitoring, tested patching, endpoint protection and cloud backup on every plan, with a live technician and the help desk on Premium and Advanced. See our business services.
Plans are priced per computer per month, and the prices are published: Automated $75, Premium $125 and Advanced $150 per device (adds 24/7 Bay Geeks SOC monitoring). All plans have a 12-month initial term. Work outside a plan is $175 an hour. Details are on our pricing page.
Yes. A signed Business Associate Agreement (BAA) is a standard part of onboarding for any practice whose systems handle protected health information, and it's in place before we're given ongoing access to your network. See IT support for medical practices.
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Ready When You Are
No issue is too big or small. Call, open a ticket, or schedule a technician in St. Petersburg: we'll figure out the fastest path back to working.