Packages, one-time items, the AI Chat & Booking Assistant and Search & AI Visibility Care are sold to businesses under the Bay Geeks Commercial Master Service Agreement and its Exhibit C, accepted at checkout. Packages billed monthly in advance, no long-term contract and no cancellation fee; cancel any time by email, support ticket or the billing portal, effective at the end of the month already paid for. One-time items are paid in full at checkout and refunded in full if cancelled before work starts; after work starts, the client pays for the work performed, up to the price, and the rest is refunded within 15 days. Domains are registered in the client's name; on cancellation, the domain, DNS and mailboxes remain the client's, and we hand over or remove our access at no charge. Microsoft 365, Google Workspace and Proton Mail subscriptions remain on the client's own account and licensing; Bay Geeks administers them and adds license costs only for users without a business account. Domain renewal is included while the account is fully paid up. Website hosting covers static websites only; sites built on a content management system are not part of these packages. Ongoing support includes up to 1 hour of development time per month. Search & AI Visibility Care is billed monthly in advance at $1,000 a month, with no long-term contract and no cancellation fee; AI answers are checked through each company's developer access and vary by person, place and time; results in search engines and AI assistants are controlled by those companies and are not guaranteed. Bay Geeks, LLC is an independent IT service provider and is not affiliated with, sponsored by, or endorsed by Microsoft Corporation, Google LLC or Proton AG.