Microsoft 365 & Exchange Online
Tenant setup, mailbox management, shared mailboxes and distribution groups — plus the move to passkey sign-in.
See our Microsoft 365 advisory →Business & Home Office
Setup, migration, security and day-to-day management for Microsoft 365, Exchange Online, Google Workspace, Gmail and Proton Mail — from the same Tampa Bay technicians who've handled local IT since 2004.
Most email work is handled remotely — anywhere in the U.S.
Explore
Tenant setup, mailbox management, shared mailboxes and distribution groups — plus the move to passkey sign-in.
See our Microsoft 365 advisory →Workspace setup, user onboarding and offboarding, storage and retention settings, and Gmail on your own domain.
Ask about Google Workspace →End-to-end encrypted email for privacy-sensitive work. We help you evaluate Proton Mail, set it up on your domain and migrate into it.
Ask about Proton Mail →Move between platforms — or off a legacy web host — with mail, contacts and calendars intact and the cutover scheduled around your workday.
How migrations work →SPF, DKIM and DMARC records configured correctly, so your messages land in the inbox instead of the spam folder.
Why mail goes to spam →Phishing defenses, MFA and passkey rollout, compromised-account cleanup and lockout recovery.
See email security →Email is the one system every business depends on and nobody wants to think about — until a mailbox fills up, a new hire can't sign in, invoices start landing in customers' spam folders, or an account gets locked out. Bay Geeks handles the platform so you can just use it.
We take care of the day-to-day changes that otherwise eat your afternoon: new hires and departures, shared mailboxes and aliases, forwarding rules, storage limits, retention settings, and connecting mail properly to phones and computers. When something breaks, you call one number instead of waiting in a platform vendor's support queue.
Whether you're moving from an old web-host mailbox to Microsoft 365, from Microsoft 365 to Google Workspace, or from either into Proton Mail, the approach is the same: we inventory what you have, copy mail, contacts and calendars to the new platform first, then switch your domain's mail routing at a scheduled time — usually outside business hours. The new mailboxes are verified before anything old is shut off, so the move doesn't cost you your history.
If your quotes and invoices keep ending up in spam, the usual culprit isn't your writing — it's your domain's authentication records. Mail providers increasingly reject or junk messages from domains without correct SPF, DKIM and DMARC records. We audit your DNS, fix the records for every service that legitimately sends as your domain (your mail platform, invoicing software, newsletter tool), and re-test until your mail is authenticated.
Email is where most break-ins start, because a stolen password is the cheapest way into a business. We set up multi-factor authentication and passkeys, clean up compromised accounts, and help you recover access when you're locked out. Microsoft is retiring SMS and voice sign-in codes for Microsoft 365 accounts in phases starting September 2026 — if your team still signs in with texted codes, that transition is worth planning now rather than discovering it at 8 a.m. on a Monday.
We don't push one vendor. Microsoft 365 makes sense for teams that live in Outlook, Word, Excel and Teams. Google Workspace fits teams that prefer Gmail, Docs and Drive. Proton Mail's end-to-end encryption suits work where confidentiality is the point — legal, medical, financial and similar practices. Many of our clients run a mix, and we support all of it.
Bay Geeks, LLC is an independent IT service provider. Microsoft, Exchange, Microsoft 365, Google Workspace, Gmail, Proton and Proton Mail are trademarks of their respective owners; Bay Geeks is not affiliated with, sponsored by, or endorsed by Microsoft Corporation, Google LLC or Proton AG.
Microsoft is retiring SMS and voice sign-in codes for Microsoft 365 accounts in phases starting September 2026, requiring passkeys instead. If your team gets locked out during the transition, our remote support team can help with authentication issues, passkey setup and account recovery — or plan your rollout ahead of time.
See Our Security Advisory → · Call 727-579-4335 for immediate help
Straightforward & Upfront
$175/ hour
Billed in 15-minute increments, so quick fixes cost less than a full hour. Most email work is done remotely.
$125/ hour
The same remote support for personal accounts and home-office setups, billed in 15-minute increments.
Quotedflat rate
A domain move, a platform switch, a batch of mailboxes — well-scoped migrations get a flat quote up front.
Flat-rate quotes available: defined email projects can be quoted as a flat fee instead of billed hourly, so there are no surprises. Ask for a quote when you call.
Straight Answers
Microsoft 365 and Exchange Online, Google Workspace and Gmail, Proton Mail, and standard IMAP/POP mailboxes from legacy web hosts. If you're not sure what you have, we can identify it in a few minutes over a remote session.
Migrations are staged: mail, contacts and calendars are copied to the new platform first, then your domain's mail routing is switched at a scheduled time. We verify the new mailboxes before anything old is shut off.
Usually not. Wherever the platform allows it, we prefer delegated administrator access or a separate admin account that your business owns and can revoke at any time, so you stay in control of your credentials.
The most common cause is missing or incorrect SPF, DKIM and DMARC records on your domain — mail providers increasingly junk unauthenticated mail. We audit those records, correct them for every service that sends as your domain, and re-test.
Yes. Remote support covers sign-in and MFA problems, passkey setup and account recovery. Note that Microsoft is retiring SMS and voice sign-in codes for Microsoft 365 in phases starting September 2026 — see our client advisory if your team still signs in with texted codes.
No. Bay Geeks is an independent IT service provider, not a division or certified arm of any email vendor. That independence is the point: our recommendation is based on what fits your business, not on a sales quota.
Ready When You Are
One stuck mailbox or a company-wide migration — call, open a ticket, or schedule a technician and we'll figure out the fastest path.