For Homes
Residential Computer Maintenance Plans
A well maintained computer is a long lasting computer. Two plans designed to keep your family safe and your PC running when you need it.
Same-day appointments usually available
Think of routine computer maintenance the way you think about an oil change: skip it long enough and the whole machine suffers. (What gets worse the longer you wait lists what actually piles up.) Both plans monitor and maintain your computer, run daily security scans, install missing patches, and reduce the odds of a mid-task crash costing you family photos or schoolwork.
Automated is $55 per month per computer, and Premium is $85 per month per computer, both with a one-year commitment. Subscribe securely online below, or call 727-579-4335 to sign up.
Automated
$55/mo per computer
Keeps your home computer healthy and ready to use.
What's Included
- Bay Geeks EDR: AI-driven ransomware rollback & next-gen antivirus
- Unlimited Cloud Backup
- Tested security patch & 3rd-party updates
- System lockdown to reduce infection risk
- Proactive vulnerability scans & hard-drive failure monitoring
- Automated corrective tasks & detailed reports
Support from a live technician is not included — that starts at Premium.
Subscribe ($55/mo)Premium
$85/mo per computer
All of Automated, plus a technician on demand.
What's Included
- Everything in the Automated plan
- Remote Support from a live technician
- Bay Geeks Help-Desk with ticket tracking
- Web filtering for family-safe browsing
- Mobile Device Management (MDM) for 1 phone or tablet — additional devices $12/mo each
What's Not Included in Either Plan
The same exclusions apply to Automated and Premium:
- Installation of new equipment or major hardware/network upgrades
- Major software upgrades (Windows or macOS version upgrades, etc.)
- Training and moving equipment to a new location
- Hardware replacement and disaster recovery work (flood, fire, hurricane, surge, etc.)
- Pickup/return and on-site work
This is all work we do — it is quoted up front or billed at our standard rates, rather than covered by the monthly fee.
Remote support from a live technician is included on Premium. The Automated plan is monitoring and maintenance only.
Both plans have a 12-month minimum and are billed monthly through Stripe until you cancel. After 12 months your plan continues month to month and you can cancel at no charge. Cancelling during the first 12 months costs 25% of the plan fees for the months that remain. To update your card, see your invoices or cancel, sign in to the billing portal with the email on your plan, or email support@baygeeks.com. You accept the Residential Master Service Agreement at checkout. Have questions? Call us at 727-579-4335 or toll-free at (877) 268-1214.
Mobile Device Management Included on Premium
Premium now covers phones and tablets, not just computers. We can enforce a passcode, confirm screen lock and storage encryption are turned on, remotely lock or wipe a lost or stolen device, and catch missing security patches, across Windows, macOS, iOS and Android. Premium includes 1 phone or tablet; add more household devices for $12/mo each.
Unlimited Cloud Backup Included on Every Plan
Unlimited Cloud Backup is included at no extra charge on both Automated and Premium: no per-PC add-on fee, no separate signup. Want an on-site copy too? We can set up a local backup alongside it.
Passkey Support Included
Microsoft is retiring SMS/voice sign-in codes for Microsoft 365 in phases starting September 2026, requiring passkeys instead. As part of your Bay Geeks maintenance plan, we can help set up and test passkeys on your household's devices before the switch.
Know Someone Who Needs This?
Refer someone who signs up for a maintenance plan, and we'll credit one month free on one of your own plan devices.
Ready When You Are
Let's Fix It
No issue is too big or small. Call, open a ticket, or schedule a technician, and we'll figure out the fastest path back to working.