Document Security
Secure file storage and access controls for privileged and confidential client records.
For Businesses
IT Support for Law Firms in St. Petersburg & Tampa Bay
Bay Geeks is a St. Petersburg IT company, in business since 2004 with an office at 1655 20th Ave S., supporting law firms across Pinellas and Tampa Bay, solo practices and small firms included. Our plans are priced per computer, from $75 a month, so a 2-person office is welcome. Premium and Advanced clients get a 2-hour response target during business hours, and the prices are published below.
Same-day appointments usually available
Premium and Advanced plans: 2-hour response target during business hours, 24/7 monitoring on Advanced
Local office since 2004: 1655 20th Ave S., St. Petersburg; on-site across Pinellas & Hillsborough
Built For The Work You Do
What's Included
Backup & Disaster Recovery
Automated backup for case files and email, so a failed drive doesn't put a matter at risk.
See backup & recovery →Ransomware Protection
Bay Geeks EDR and, on our Advanced plan, 24/7 MDR monitoring through Bay Geeks SOC.
See Bay Geeks SOC →Fast Remote Support
Most issues resolved remotely the same day, without waiting for a technician to drive over.
See how remote support works →Before You Hand Over Access
How We Protect Your Firm
Confidentiality & privilege
We handle matter data under a signed confidentiality agreement and respect attorney-client privilege in everything we access.
Fully insured, cyber included
We carry $1M/$2M general liability, $1M cyber liability and errors & omissions insurance, so if something goes wrong on our watch, there's a policy behind us, not just an apology. Certificate of insurance on request.
Background-checked owner
The person who accesses your network is the owner, Alden Stenberg, who has passed a background check, and your signed agreement binds Bay Geeks to confidentiality.
Documented data handling
A written policy governs access, retention and secure end-of-life drive destruction for client and matter data.
See our compliance approach →A law firm runs on trust: clients hand over sensitive financial, medical and personal information expecting it to stay confidential. We treat network security and access control accordingly, with encrypted backup, monitored endpoints, and a compliance-minded approach to data handling that maps your setup to relevant frameworks where applicable.
Most state bar associations, following the ABA's guidance on technology competence, now expect attorneys to understand the risks of the technology used to store and transmit client data, not just the law itself. In Florida that is written into the Bar's own rules. Rule 4-1.6(e), Florida's counterpart to ABA Model Rule 1.6(c), requires reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, client information. The comment to Rule 4-1.1 says competence includes understanding the benefits and risks of the technology you use, and Rule 6-10.3 requires 3 of every 30 CLE hours to be in approved technology courses. Florida Bar Ethics Opinion 12-3 allows cloud services when you take reasonable precautions that the provider keeps client information confidential and secure, Opinion 10-2 covers printers, copiers and scanners that store documents on a drive, and ABA Formal Opinions 477R and 483 apply the same reasonable-efforts standard to emailing client information and to what you owe clients after a breach. In practice that means encrypted email and file sharing for privileged communications, access logging so you can show who touched a file and when, and trust account and billing systems handled separately from general case files. We can't advise you on your ethical obligations: that's between you and your bar association. What we can do is make sure the technical safeguards behind them are actually in place, not just assumed. For firms that want those safeguards watched continuously rather than checked periodically, our Advanced plan adds Bay Geeks SOC: 24/7 identity and email monitoring, dark-web checks for staff credentials, and one-click compliance reports you can hand a client or an insurer.
We also know deadlines don't move for IT problems. Attorneys working from courthouses, home offices or between locations get the same fast remote support as in-office staff, and when something needs a hands-on fix, we're on-site or handling pickup & return quickly, not next week.
Common Calls From Law Firms
- Document management and file server access issues
- Backup verification and disaster-recovery planning for case files
- Ransomware and phishing prevention and cleanup
- Remote support for attorneys working outside the office
Straightforward & Upfront
Commercial Rates
On-Site Service
$175/ hour
1-hour minimum on-site. A technician comes to your office in our service area.
Remote Support
$175/ hour
Billed in 15-minute increments, so quick fixes cost less than a full hour.
Pickup & Return
From $300flat rate
For specific hardware issues we can quote a flat rate up front, with no surprises.
Managed plans, published: Automated $75 and Premium $125 per computer per month, Advanced $150 per device per month (adds 24/7 Bay Geeks SOC), 12-month initial term. Every plan includes Bay Geeks EDR, unlimited cloud backup and tested patching. Compare plans →
Fix-It Guarantee: if we can't fix it, you don't pay for our time, and every repair carries a 30-day warranty on labor: if the same problem comes back within 30 days, we fix it free.
Common Questions
Frequently Asked Questions
How much do your managed IT plans cost?
Plans are priced per computer per month, and the prices are published: Automated $75 (monitoring, tested patching, Bay Geeks EDR and unlimited cloud backup), Premium $125 (adds a live technician on demand and the help desk) and Advanced $150 per device (adds 24/7 Bay Geeks SOC monitoring). All plans have a 12-month initial term. Work outside a plan is $175 an hour: on-site with a 1-hour minimum, remote in 15-minute increments.
What does the $75 a month actually include?
Plans start at $75 per computer per month, and the price covers the protection and the recovery, not just monitoring. Automated includes Bay Geeks EDR (AI-driven ransomware rollback and next-gen antivirus), unlimited cloud backup, tested security patches and third-party software updates, system lockdown, hard-drive monitoring with pre-failure alerts, vulnerability scans, and executive and detailed reports. Premium at $125 adds remote support from a live technician, the help desk with ticket tracking, quarterly network and server review calls, and device management for one phone or tablet. Advanced at $150 per device adds 24/7 Bay Geeks SOC monitoring with guided incident response, identity threat monitoring across Microsoft 365, dark web account monitoring and the $100K Adlumin Advanced Warranty (terms apply). When you compare quotes, ask whether backup and endpoint protection are in the per-device price or billed on top.
Is a 2-person office too small for you?
No. Our plans are priced per computer, so a 2-person office is welcome: two computers on the Automated plan is $150 a month, or $250 on Premium. A solo practice or small firm on Premium or Advanced gets the same 2-hour response target during business hours as a larger firm.
How do you handle attorney-client privileged information?
Your signed agreement binds Bay Geeks to confidentiality, the person who accesses your network is the owner, Alden Stenberg, and access to case files and email is treated the same as any other privileged material: least-privilege access, logged, and never shared outside what's needed to resolve the issue in front of us.
Which Florida Bar rules does your work help with?
The technical side of them. Rule 4-1.6(e) (reasonable efforts to prevent unauthorized access to client information), the technology comment to Rule 4-1.1, Ethics Opinion 12-3 on cloud services, Ethics Opinion 10-2 on wiping the drives in printers, copiers and scanners before they leave your office, and ABA Formal Opinions 477R (securing client communications) and 483 (duties after a data breach). We put the safeguards in place and document them: encrypted email and file sharing, multi-factor sign-in, monitored and backed-up computers, and drives destroyed at end of life. Whether that meets your ethical obligations is for you and the Bar to judge; we don't give legal or ethics advice.
Can you support attorneys working remotely or from a courthouse?
Yes. Remote attorneys get the same fast remote support as in-office staff, and secure remote access is part of how we set up any firm with staff working outside the office.
What happens if our document management system goes down before a filing deadline?
That's treated as a priority call. Premium and Advanced clients get a 2-hour response target during business hours, and for anything filing- or deadline-sensitive we'll say so up front if a fix is going to take longer than that window.
Do you handle e-discovery or litigation hold requirements?
We're not an e-discovery vendor, but we can help preserve and export data (email, files, backups) in response to a litigation hold, and make sure your backup and retention setup can actually produce what's requested when it's requested.
What if ransomware or a phishing attack compromises client files?
Bay Geeks EDR isolates and contains a ransomware event before it spreads, and Bay Geeks SOC on our Advanced plan adds 24/7 monitoring on top of that. If client data is involved, notification obligations are a legal and ethical question separate from the technical cleanup, so we'd be working the incident alongside whoever handles that side, not instead of them.
Is 24/7 security monitoring overkill for a small firm?
Usually the opposite: small firms are the ones with nobody watching overnight. The security platform behind Bay Geeks SOC publishes a case study on the Utah State Bar, which protects 15,000 member attorneys with a two-person IT team; its IT director's complaint about previous vendors was that they were “not providing any visibility.” Our Advanced plan gives a firm of any size the same thing the Bar bought: a live SOC watching logins, email and files around the clock, reports written for a managing partner rather than a technician, and a $100K Adlumin Advanced Warranty behind it.
Is Bay Geeks a local IT company in St. Petersburg?
Yes. Bay Geeks has been in business since 2004 and works from its own office at 1655 20th Ave S., St. Petersburg, FL 33712 (map and directions). We support law firms across Pinellas and Hillsborough on-site, remotely and with pickup & return, and same-day appointments are usually available. Call 727-579-4335.
Start With Evidence
Not Sure Where Your Firm Stands?
Our Business Risk Assessment inspects your accounts, email, computers, backups, office network and what the internet can see, then ranks every finding in plain English and prices the fixes. For a law firm, the report also shows how you would answer a cyber insurance application today and where client files and email are most exposed.
$495 flat for up to 10 computers, credited toward a maintenance plan if you start one within 30 days of the walkthrough.
When Clients Ask AI
Which Firms Does AI Recommend?
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Visit Or Call
Our St. Petersburg Office
- Address: 1655 20th Ave S., St. Petersburg, FL 33712 (directions)
- Phone: 727-579-4335
- Hours: Mon–Thu 8am–6pm, Fri 8am–2pm; weekends and after hours by appointment
- On-site: across Pinellas and Hillsborough, same-day appointments usually available
- In business since 2004
Ready When You Are
Let's Talk About Your Network
Call to schedule a site survey, or open a ticket if something's broken right now: we'll figure out the fastest path back to working.