Not sure of exact service date or amount I spent. What I am certain about is the quality of service! Bay Geek set up my network and connected all of my electronics. He was even able to connect my back up system that had been malfunctioning.
He was punctual, solved my problem quickly, very polite and pleasant.Ruth K.,
When he finished in under the 1 hour minimum, he asked what else he
could do to be helpful - even volunteering to change light bulbs and
empty the trash (he was kidding!). I would recommend Bay Geeks to
Alden assessed my computer problems and felt he could fix them over the phone via internet. He did. He was very nice pleasant and helpful, so much so I called him back a month later to tune up my other computers.
As of today I am very happy. My laptop was giving me an error message for months now. I tried fixing it myself and with help of my computer geek friends, we couldn't fix it. I called 3 repair companies, one called back and wanted to make an appointment for the next day. Than Alden called and felt he could help me over the phone/internet right then and there. His price was very affordable and he did the job! Thank you Alden!Tracy H.,
I had my PC worked on by a company in Dunedin that didn't do everything I asked and I couldn't afford to go back and forth to the guy's shop and leave the PC there again. ... I emailed Bay Geeks and listed the tasks that I needed, content / program transfers from old hard drive to new. ... I accepted their quote. The field agent arrived on time. He was very personable and answered all of my questions. I checked everything out before he left. The BG office manager followed up the next day to make sure I was satisfied. YES. Two thumbs up!JD,
"Can you love a geek? Yes, you can, and if you really want to fall in love for a lifetime (or at least until your next laptop dilemma), call Bay Geeks! Today my wife came to know the power and expertise of Superman, aka Dominick, who just happened to be the support guy who helped her (and me because it was my laptop) figure out why my screen was going black right after the Windows logo displayed.
It was that ancient Roman Emperor NERO (okay, not the emperor, but the video editing software instead). Dominick asked all the right questions, and then realized through his own experience with the Fiddling Emperor, that the application's updates can affect this type of laptop and has actually gotten in the way of the video display due to some interrupted updates and other software connections.
What's really important here is that Dominick (aka Superman) was insightful, efficient, and the most courteous tech guy you could ever meet! So, here's to the Dom! We love you Dom, and we are eternally grateful for your over-the-phone Sherlock Holmes-like problem solution to our video display conundrum!
To the rest of you potential customers of the greatest support team that ever cyber-walked, what are you waiting for? Call now! Call Alden! Call Dominick! No this ain't 1-800-call-Gary, this is Bay Geeks, the best darned support team you'll ever meet or need!
And that's the truuuuuuuuuuth!"
St. Pete Beach, FL
Mr. Bob T.,