Cleaned up both my laptop and desktop dell computers.  Unfortunately, the mother board for the lap top died less than a month after he fixed it.  Am now buying a new laptop from Alden and am trying to get Dell to acknowledge my extended coverage for the old one.

Somehow they can see it even tho I can on their website.  Last I heard, I need to talk to someone in the UK.

At. any rate, Alden has been very responsive, made to time to come back a 2nd time due to the mother board problem with very little charge.  I trusted him enough to buy the new laptop through him along with a maintenance contract. No more expensive than Best Buy with a personalized touch.

Very satisfied!