I had my PC worked on by a company in Dunedin that didn't do everything I asked and I couldn't afford to go back and forth to the guy's shop and leave the PC there again. ... I emailed Bay Geeks and listed the tasks that I needed, content / program transfers from old hard drive to new. ... I accepted their quote. The field agent arrived on time. He was very personable and answered all of my questions. I checked everything out before he left. The BG office manager followed up the next day to make sure I was satisfied. YES. Two thumbs up!