A well maintained computer is a long lasting computer! Ever wonder what would happen to your vehicle if you didn't change the oil, replenish fluids and neglect routine maintenance? Your computer is also a machine, and without maintenance and care, its life-cycle is significantly reduced. Has your computer ever crashed in the middle of an important task, causing you to lose important files, such as family photos or school work? We can prevent these catastrophes by automating necessary maintenance items.
We provide two convenient solutions, an Automated Plan for a healthy PC and our Premium Support Plan that includes Remote Support. Here's a snapshot of we can do for you:
- Monitor and maintain your computer to enhance performance
- Perform daily security scans
- Process missing patches
- Install updates
- Reduce downtime
- And much more!
Browse below for a brief summary of our available options.
Automated Maintenance Plan for Home Computers
This affordable option keeps your computer healthy and ready for you to use it whenever you need it! Our Automated Maintenance Plan monitors and maintains your computer to enhance performance and protect against attacks. Our systems check-in with your computer throughout the day and alert us when a problem is detected. This allows us to address issues so that when you have a paper to grade (or write), photos to view or games to play, your computer won't give you trouble. Peace of mind for less than a cup of coffee a day, #WORTHIT! The following benefits are included in our Basic Automated Plan:
- Automated Task Only
- Managed Anti-Virus Software
- Hard-drive monitoring
- Security Patch Updates
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection
- Hacker Checks
- Pre-failure Alerts
- Automated Corrective Tasks
- Optional Email & Text Alerts
***One Year Minimum Commitment required. ***
What's included:
- Bay Geeks Managed Anti-Virus
- Security Patch Updates- we'll keep Windows & Microsoft current on all security patches
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection -We'll setup & configure your system to dramatically reduce the chance of an infection or compromise.
- Hacker checks - We'll watch out for several signs that hackers are trying to get into your system
- Hard-drive monitoring - We'll monitor your hard drive proactively watching out for signs of failure
- Pre-failure Alerts
- Automated Corrective Tasks
- Executive and Detailed Reports
- Optional Email & Text Alerts
- We can monitor every system event log for limitless monitoring capabilities. We'll monitor your event logs, services & processes for issues and take corrective measures as necessary
What's NOT Included:
- Installation and configuration of new equipment, major systems/hardware upgrades, virtualization, major network reconfiguration and other project requests
- Major software upgrades such as OS upgrades, new management systems, database implementations, etc
- Training
- Internal moves and moves to new locations
- Changes to previously configured systems that are currently working as intended/expected
- Hardware failures
- Recovering and rebuilding after disasters including but not limited to floods, fires, earthquakes, hurricanes, lightning strikes, pipe leaks, power surges/failures, etc
- Pickup/return, on-site or remote support
Have questions? We'd love to discuss how we can keep your computer running! Call us today at 727-579-GEEK (4335) or toll-free at (877) 268-1214.
Premium Maintenance Plan for Home Computers
If you're looking for a more "hands on" approach rather than automated maintenance, this plan is for you. Our Premium Maintenance Plan offers all the features of our Basic Plan plus Remote Support, giving you access to a technician remotely when needed. We'll also include our Bay Geeks Help-desk so you can open tickets and track progress on open items. The following benefits are included:
- Web Filtering
- Help-Desk Services
- Remote Support
- Full Managed Anti-Virus Software
- Hard-drive monitoring
- Security Patch Updates
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection
- Hacker Checks
- Pre-failure Alerts
- Automated Corrective Tasks
- Executive and Detailed Reports
- Optional Email & Text Alerts
***One Year Minimum Commitment required. ***
What's included:
- Bay Geeks Managed Anti-Virus
- Security Patch Updates- we'll keep Windows & Microsoft current on all security patches
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection -We'll setup & configure your system to dramatically reduce the chance of an infection or compromise.
- Hacker checks - We'll watch out for several signs that hackers are trying to get into your system
- Hard-drive monitoring - We'll monitor your hard drive proactively watching out for signs of failure.
- Pre-failure Alerts
- Automated Corrective Tasks
- Executive and Detailed Reports
- Optional Email & Text Alerts
- We can monitor every system event log for limitless monitoring capabilities. We'll monitor your event logs, services & processes for issues and take corrective measures as necessary
- Remote Support - General support for items that can be addressed remotely and shall be performed only on Client’s systems that are managed by Bay Geeks
- Some support requests must be scheduled in advance depending upon complexity
What's NOT Included:
- Installation and configuration of new equipment, major systems/hardware upgrades, virtualization, major network reconfiguration and other project requests
- Major software upgrades such as OS upgrades, new management systems, database implementations, etc
- Training
- Internal moves and moves to new locations
- Changes to previously configured systems that are currently working as intended/expected
- Hardware failures
- Recovering and rebuilding after disasters including but not limited to floods, fires, earthquakes, hurricanes, lightning strikes, pipe leaks, power surges/failures, etc
- Pickup/return and on-site work