The Bay Geeks Commercial Maintenance Plans include essential processes strategically designed to keep your computer running it's best when you need to use it. In today’s fast paced business environment, technology assets must be reliable or your business will suffer. Here at Bay Geeks our philosophy is simple; proactive steps mitigate reactive upsets. The security and reliability of your workstations are of the utmost importance, so having the proper tools in place to monitor and protect these assets can mitigate costly headaches in the future.
Here's a snapshot of we can do:
- Monitor and maintain your workstation to enhance performance
- Deploy multi-layered security protocols
- Perform daily security scans
- Process missing patches
- Install updates
- Reduce downtime
- Replace the need for in-house I.T. resource
- And much more!
Whether your business only has one employee or several hundred, our plans are suitable and affordable to any business. We offer three options ranging from basic automation to full support and help-desk entitlement. We require a 12-month minimum commitment on all of our plans. Call today and schedule a complimentary site survey so we can understand your infrastructure, assess your needs and draft a proposal to match your requirements.
Browse below for a brief summary of our available options.
Automated Maintenance Plan
This affordable solution takes away the frustration of not being able to use your computer when you need it the most. Our Automated Maintenance Plan monitors and maintains your workstation(s) to enhance performance and protect against attacks. Our systems check-in with your computer(s) throughout the day and alert us when a problem is detected. When we are notified of imminent failures, we can quickly address them, saving your business from lost productivity. Peace of mind for less than a cup of coffee a day is why so many businesses choose this option. The following benefits are included in our Automated Plan:
- Next Generation Anti-Virus Software
- Hard-drive monitoring
- Security Patch Updates
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection
- Hacker Checks
- Pre-failure Alerts
- Automated Corrective Tasks
- Executive and Detailed Reports
- Optional Email & Text Alerts
***One Year Minimum Commitment required. ***
What's included:
- Bay Geeks Next Generation Anti-Virus Software
- Virus/Malware Mitigation (Clean-up in the unlikely event of infection)
- Security Patch Updates- we'll keep Windows & Microsoft software current on all TESTED security patches
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection -We'll setup & configure your system to dramatically reduce the chance of an infection or compromise WITHOUT impacting your ability to USE your computer
- Hacker checks - We constantly monitor multiple vectors of attack
- Hard-drive monitoring - We'll monitor your hard drive proactively watching out for signs of imminent failure
- Pre-failure Alerts for Hardware
- Automated Corrective Tasks for Hundreds of Common Issues
- Executive and Detailed Reports
- Optional Email & Text Alerts
- We can monitor every system event log for limitless monitoring capabilities. We'll monitor your event logs, services & processes for issues and take corrective measures as necessary
What's NOT Included:
- Installation and configuration of new equipment, major systems/hardware upgrades, virtualization, major network reconfiguration and other project requests
- Major software upgrades such as OS upgrades, new management systems, database implementations, etc
- Training
- Internal moves and moves to new locations
- Changes to previously configured systems that are currently working as intended/expected
- Hardware failures
- Recovering and rebuilding after disasters including but not limited to floods, fires, earthquakes, hurricanes, lightning strikes, pipe leaks, power surges/failures, etc
- Pickup/return, on-site or remote support
Be sure to ask about our Unlimited Cloud-Based Data Backup!
Have questions? We'd love to discuss how we can help your business! Call us today at 727-579-GEEK (4335) or toll-free at (877) 268-1214.
Premium Maintenance Plan
If you're looking for a more "hands on" approach to I.T. services than just behind the scenes maintenance, this plan is for you. Our Premium Maintenance Plan offers all the features of our Basic Plan plus Remote Support, giving you access to a technician remotely when needed. We'll also include our Bay Geeks Help-desk so you can open tickets and track progress on open items, we'll actively monitor your network and servers and hold quarterly review sessions.
- Help-Desk Services
- Remote Support
- Quarterly Review Calls
- Bay Geeks Next Generation Anti-Virus Software
- Virus/Malware Mitigation (Clean-up in the unlikely event of infection)
- Security Patch Updates- we'll keep Windows & Microsoft software current on all TESTED security patches
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection -We'll setup & configure your system to dramatically reduce the chance of an infection or compromise WITHOUT impacting your ability to USE your computer
- Hacker checks - We constantly monitor multiple vectors of attack
- Hard-drive monitoring - We'll monitor your hard drive proactively watching out for signs of imminent failure
- Pre-failure Alerts for Hardware
- Automated Corrective Tasks for Hundreds of Common Issues
- We can monitor every system event log for limitless monitoring capabilities. We'll monitor your event logs, services & processes for issues and take corrective measures as necessary
- Executive and Detailed Reports
- Optional Email & Text Alerts
***One Year Minimum Commitment required. ***
What's included:
- Bay Geeks Managed Anti-Virus
- Security Patch Updates- we'll keep Windows & Microsoft current on all security patches
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection -We'll setup & configure your system to dramatically reduce the chance of an infection or compromise.***One Year Minimum Commitment required. ***What's included:
- Bay Geeks Next Generation Anti-Virus Software
- Virus/Malware Mitigation (Clean-up in the unlikely event of infection)
- Security Patch Updates- we'll keep Windows & Microsoft software current on all TESTED security patches
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection -We'll setup & configure your system to dramatically reduce the chance of an infection or compromise WITHOUT impacting your ability to USE your computer
- Hacker checks - We constantly monitor multiple vectors of attack
- Hard-drive monitoring - We'll monitor your hard drive proactively watching out for signs of imminent failure
- Pre-failure Alerts for Hardware
- Automated Corrective Tasks for Hundreds of Common Issues
- Executive and Detailed Reports
- Optional Email & Text Alerts
- We can monitor every system event log for limitless monitoring capabilities. We'll monitor your event logs, services & processes for issues and take corrective measures as necessary
- Remote Support - General support for items that can be addressed remotely and shall be performed only on Client’s systems that are managed by Bay Geeks
- Some support requests must be scheduled in advance depending upon complexity
What's NOT Included:
- Installation and configuration of new equipment, major systems/hardware upgrades, virtualization, major network reconfiguration and other project requests
- Major software upgrades such as OS upgrades, new management systems, database implementations, etc
- Training
- Internal moves and moves to new locations
- Changes to previously configured systems that are currently working as intended/expected
- Hardware failures
- Recovering and rebuilding after disasters including but not limited to floods, fires, earthquakes, hurricanes, lightning strikes, pipe leaks, power surges/failures, etc
- Pickup/return and on-site work
Be sure to add $10/mo per PC for unlimited data backup!
Contact us to learn more, or Sign Up below.
Learn MoreHave questions? We'd love to discuss how we can help your business! Call us today at 727-579-GEEK (4335) or toll-free at (877) 268-1214.
Full-Service Plan
This option is ideal for businesses that want full-time I.T. support without having to pay for full-time I.T. staff. We include all features from our Basic and Premium plans plus Service Labor, Microsoft Office 365 and a Dedicated Service Manager. This is the "all you can eat" approach giving you unlimited access to our techs and confidence that your I.T. needs are met. Here's what our Full-Service Plan has to offer:
- Office 365
- Service Labor
- Annual Account Review
- Dedicated Service Manager
- Web Filtering
- Help-Desk Services
- Remote Support
- Full Managed Anti-Virus Software
- Hard-drive monitoring
- Security Patch Updates
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection
- Hacker Checks
- Pre-failure Alerts
- Automated Corrective Tasks
- Executive and Detailed Reports
- Optional Email & Text Alerts
- ***Parts Not Included***
***One Year Minimum Commitment required. ***
What's included:
- Bay Geeks Next Generation Anti-Virus Software
- Virus/Malware Mitigation (Clean-up in the unlikely event of infection)
- Security Patch Updates- we'll keep Windows & Microsoft software current on all TESTED security patches
- 3rd Party Software Updates
- System Lockdown to Mitigate Risk of Infection -We'll setup & configure your system to dramatically reduce the chance of an infection or compromise WITHOUT impacting your ability to USE your computer
- Hacker checks - We constantly monitor multiple vectors of attack
- Hard-drive monitoring - We'll monitor your hard drive proactively watching out for signs of imminent failure
- Pre-failure Alerts for Hardware
- Automated Corrective Tasks for Hundreds of Common Issues
- Executive and Detailed Reports
- Optional Email & Text Alerts
- We can monitor every system event log for limitless monitoring capabilities. We'll monitor your event logs, services & processes for issues and take corrective measures as necessary
- Remote Support - General support for items that can be addressed remotely and shall be performed only on Client’s systems that are managed by Bay Geeks
- Some support requests must be scheduled in advance depending upon complexity
- Office 365
- Service Labor
- Annual Account Review
- Dedicated Service Manager
- Web Filtering
- Help-Desk Services
- Automated Corrective Tasks
- Executive and Detailed Reports
- Optional Email & Text Alerts
What's NOT Included:
- Installation and configuration of new equipment, major systems/hardware upgrades, virtualization, major network reconfiguration and other project requests
- Major software upgrades such as OS upgrades, new management systems, database implementations, etc
- Training
- Internal moves and moves to new locations
- Changes to previously configured systems that are currently working as intended/expected
- Hardware failures
- Recovering and rebuilding after disasters including but not limited to floods, fires, earthquakes, hurricanes, lightning strikes, pipe leaks, power surges/failures, etc
- Cost of New Hardware
Be sure to add $10/mo per PC for unlimited data backup
Contact us to learn more.
Learn More