Bay Geeks Computer Repair Services

February 2, 2010

Using social networks like Facebook inadvisable without proper protection

Filed under: Antivirus, Computer Advice — admin @ 8:10 am
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Growing percentage of internet users are becoming active users of social networks, represented especially by the increasingly popular Facebook. Easy sharing of personal photos and videos, keeping in touch with friends and family, instant messaging as part of the website, and a wealth of additional applications - all these features of social networks like Facebook are undoubtedly attractive. While the advantages of social networks are obvious after a short period of use, the risks resulting from them are generally disregarded by their users. Both the loss of private personal data and the possibility of malware infection are at stake.

 

Facebook has recently been the scene of a massive surge in fraudulent groups and social engineering. The dubious magic of these fraudulent groups lies especially in their name, promising everyone joining the group an attractive new feature. An example of such a scam is called Stalker Catcher, widespread on Facebook in many variants. The users are lured to the group on the pretext that they will see exactly who and when is visiting their personal profile. The alleged instructions for feature activation result in nothing more and nothing less than sending group invitation to all contacts of the victim. Due to privacy protection, Facebook does not allow tracking of browsing profiles, neither as a standard feature, nor as a possible feature of additional applications.

 

The numbers of users, who voluntarily join fraudulent groups and send invitations to all their contacts, are strikingly high. Due to this carelessness, people behind the scams are easily gaining large databases of contacts. These databases can be later sold to other cybercriminals, and used for sending spam or for further phishing scams. Some of the fraudulent groups explicitly invite the users to install a certain application, which is even more dangerous. The risk of malware infection should never be underestimated.

 

For safer use of Facebook, users should follow two basic principles. First, do not trust ostentatious promises, included in a title of a group. Before joining a group, it is good to consider, how realistic the promises are and whether they are worth one’s attention at all. Second, use regularly updated antivirus and antispyware software. In the worst case of accidental installing of fraudulent software, the security software is there to stop the process.

Check out Aviras’ Free Anti-Virus Program and see our instructions on how to configure it for proper use!

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December 14, 2009

What kind of computer should I get?

Filed under: Computer Advice, General — Alden @ 12:58 pm
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The average life expectancy of a desktop is 3-5 years and a laptop is 2-3. Like cars or anything else in this day and age, the manufacturers are engineering obsolescence aka planned obsolescence. It doesn’t make sense for a car manufacturer to make a car that lasts for 10-20 years when they can sell 2-5 cars or more in that same time. The same thing carries over to the computer world.

If your computers are within those ranges or beyond (2-3 yrs for laptops or 3-5 yrs for desktops)… my advice is to get a new computer rather than fixing it up. We can certainly still optimize and upgrade the older computers… but the new computers and software are being developed in such a way that the older computers won’t hold their own against the new software that requires more powerful machines than ever. The truth is you probably won’t be happy with an older computer that tries to run today’s software that was written for more powerful machines.

This advice sounds counter-intuitive to me, being in an industry that profits from fixing computers… it doesn’t do me any good to advise you to buy new - but here I am! The reality is that we’ve built a solid business upon taking care of the folks who take care of us… our clients. I believe that there will be enough genuine issues out there to keep us busy that we’d rather provide real, honest advice to you… our clients. This advice is the same advice I’ve provided to my immediate/extended family and friends and the advice I take personally when looking for a new computer.

So… What kind of computer should I buy?

As for brands… it doesn’t really matter what name is painted on the side of a box as long as the components (hardware) used inside are of a good quality and the specifications meet your needs. We probably see less Toshiba, Sony, Lenovo laptops than the other brands… but that could be more of a function of market penetration/share than a function of quality.

Apple/Macs still have their own issues and are generally three times the price of a Windows PC. They do have viruses and have had issues with multi-tasking (running multiple windows - excel, email, surfing while listening to music/watching movies, downloading etc… all at the same time).

Acer is the second largest computer manufacturer in the world (huge in China). HP is # one and Dell is # three. They are generally not including the restore disks anymore, so be sure you create one as soon as you get the computer (before you add software or make any changes).

As for working on computers, Dells have always been great and are a personal favorite. You can get a great quality Dell pretty much anywhere these days. Dell makes High Quality, Low Quality and Mediocre… I’d personally stay away from the low and high end computers and go with a medium priced computer with the right specifications for my needs. I’d shoot for $500-$700 for a computer’s price point.

As for the components… I’d research what kind of processor, ram, hard drive, power supply, motherboard and video cards are going into the machines and search for reviews on the specific types. Any common components will have proponents and opposition online… so be sure to consider the source and read with a grain of salt in mind. 

The newer computers come with dual and quad core processors. This means there are effectively multiple processors to split up the work load which results in significant performance gains. Once you try a dual/quad core… you’ll never go back to a single core if you can help it.

Speaking of Processors, you’ll now have a choice between a 32 bit processor and a 64 bit processor. Be sure your operating system will match the processor (Windows 7 Home Premium 64 bit etc…).

32 bit processors cannot use more than 3 GB of ram. If you get a 32 bit computer with 4 or more) GB of ram, you’ll only be able to use 3 GB (effectively wasting a GB of ram)!

Most folks will do fine with 3 GB of ram, but more is usually better. Once you get to 6 GB, it doesn’t make much more sense to go beyond that for the average home/business user unless you’re doing some really resource intensive work (like video editing). 

The basic requirements I’d look for in a home or business computer would be similar and as follows: 

  • 64 bit Operating System
  • 64 bit Multi-Core Processor (dual/quad)
  • >3GB of Ram (more is better to a point 4-6 GB is plenty)
  • >160-250 GB of Hard Drive Space (more is often better for storing photos/movies etc…) 

Now that’s not going to work for everyone… but I’d say that this would be great for anyone who: 

  • Surfs the net
  • Shops online
  • Banks online
  • Edits Photos
  • Saves Photos
  • Creates Word/Excel/Office Documents
  • Checks Emails
  • Downloads Music

What about Gaming or Watching Movies Online?

If you’re into Gaming or Watching Movies Online… I’d say the only other major requirement I’d look at (outside of specific gaming requirements) is a Graphic (Video) Card that’s compatible with the games desired to be played. Some video/graphic cards require a Video card with 512 MB of Ram built right in. This helps lighten the load on your processor and other ram and creates a better experience for gaming. This can help if the games or movies are spotty, pause often then speed up or just get plain choppy. There are several other reasons this stuff can happen but they’re outside of the scope of this article so please call for help if that’s bothering you!

Be sure that any specialty software you require is going to work and double check your licensing requirements to be sure you’re remaining compliant and legal at all times.

We hope this list helps make your holiday shopping a little easier and hope you all enjoy this season as much as we do!

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November 2, 2009

Windows 7 upgrade problems vex users

Filed under: Computer Advice, microsoft — admin @ 1:30 pm
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Microsoft’s new operating system (OS), Windows 7, has been out since a week now. Though the product had a successful launch, and the early sales appeared strong, things do not seem to be working very well for the OS.

Citing a number of reasons ranging from upgrade issues to risk of losing data, even the experts have warned that users should be careful before installing the new operating system

 
Much of the talk about Windows 7 now seems to revolve around problems encountered while installing the operating system. Moving to Windows 7 hasn’t been as easy for the users as it initially seemed.

Citing a number of reasons, ranging from upgrade issues to risk of losing data, even the experts have warned that users should be careful before installing the new operating system.

Josh Kaplan, president of Rescuecom, was quoted by PCWorld as saying, “From the calls we’re getting, as well as our own experience in the past with all Microsoft’s operating systems, we’re recommending that people stick with their time-tested OS and wait for the dust to settle.”

With so many complications involved, many PC users have decided to cling to the older versions, Vista’s predecessor, Windows XP.

End users voice annoyance
Majority of the users who have tried installing Windows 7 have encountered numerous problems, sparking annoyance.

On a Microsoft support forum, where users are discussing the endless reboot problem, a user named jmps stated, “I stupidly tried to updgrade my Vista 64 today. The upgrade hung with an error message with NO error code. It said it would restart and reinstall Vista. Instead it continued with the install only to fail later. Now I no longer have Vista either and am in a reboot loop. I now have to go back to the Vista that came on my machine. This is horrible. How can something so bad be released?”

Another user named MJMacinhack commented on the same forum, “I’ve got the same problem. Tried to upgrade last night, upgrade failed, reeboot, reboot, reboot…”

“Boy oh boy, this is way too much trouble than it’s worth,” stated a user named JSchneider21.

Cautiously upgrade to Windows 7
With upgrade snags and reboot problems being fervently talked about, users need to be cautious before advancing to Windows 7. The first step is to ensure that the system is ready for the upgrade and to handle the new operating system.

To check if the system is ready for Windows 7, users can download the free Windows 7 Upgrade Advisor. It scans the system for potential issues related to hardware, devices, and installed programs, and also suggests what a user can do before he upgrades.

As one upgrades, it is always a good idea to backup all files.

Since there are two versions of the operating system available, 32 bit and 64 bit, users need to be cautious regarding which one to install.

The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system.

To run 32 bit version, the system must have 1 GB of memory, at least 1 gigahertz processor and around 16 GB space on hard drive. For the 64 bit version, your computer must have a 64-bit-capable processor, GB of memory, and 20 GB of hard drive space.

In case some software is found incompatible to run on Windows 7, Microsoft has created Windows Virtual PC and Windows XP Mode. This allows users to run many older XP applications in Windows 7.

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August 5, 2009

Glenn Beck: Cash For Clunkers is a government scam to gain access to your computer

Filed under: Computer Advice, General, Malware, Security, Uncategorized — Alden @ 2:59 pm
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Very interesting and scary news article about the Governments wide reaching privacy policy on the cash for clunkers website.

Basically, what’s happening here is by signing up for the cash for clunkers program: you’re authorizing the feds to view, copy, transfer and more… basically your data is their data. Plus as an added bonus, when you are connected to their systems… your computer and all of the data contained on it become property of…. (drum roll anyone?)… you guessed it! Uncle Sam! Woo Hoo!!!

So, they can view, intercept, read, analayze any data with the use of some really sophisticated spyware that apparently exploits some vulnerabilities that Microsoft hasn’t closed for some unknown reason.

Check it out here and remember, Big Brother’s Always Watching!

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June 10, 2009

Microsoft sets record with monster Windows, IE, Office update

Filed under: Computer Advice, General — admin @ 7:24 am
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Microsoft today issued 10 security updates that patched a record 31 vulnerabilities in Windows, Internet Explorer (IE), Excel, Word, Windows Search and other programs, including 18 bugs marked “critical.”

Of the 10 bulletins, six patched some part of Windows, while three patched an Office application or component, and one fixed a flaw in IE. Eighteen of the 31 bugs were ranked critical, Microsoft’s most serious ranking in its four-step score, while 11 were tagged as “important,” the next-lowest label, and two were judged “moderate.”

The total bug count was the most patched by Microsoft in a single month since the company began regularly-scheduled updates in 2003. The previous record of 26 vulnerabilities patched occurred in both August 2008and August 2006.

“This is a very broad bunch,” said Wolfgang Kandek, chief technology officer at security company Qualys, “compared to last month, which was really all about PowerPoint. You’ve got to work everywhere, servers andworkstations, and even Macs if you have them. It’s not getting any better, the number of vulnerabilities [Microsoft discloses] continues to grow.”

Security experts were all over the map when it came to naming which fixes to deploy first.

“IE’s, by far, takes the cake,” said Andrew Storms, director of security operations at nCircle Network Security. “It’s a client-side bug, there are eight CVEs and there’s no doubt that it will be exploited.”

As Storms said, MS09-019 patches eight separate vulnerabilities in Microsoft’s Internet Explorer browser. One of the patches finally plugs the hole that a researcher used in March 2009 to hack IE and walk off with a $5,000 prize at the “Pwn2Own” challenge.

“If you’re running IE8 on Windows XP, or are concerned about intranet-based attacks, I would highly recommend putting this update on your high priority ‘to do’ list,” said Terri Forslof, the manager of security response at 3Com’s TippingPoint, the Pwn2Own sponsor, in an e-mail today.

Although users running IE8 on Vista or even Windows 7 are somewhat protected by that operating system from the exploit used to cash in at Pwn2Own, Windows XP users have been at risk for months, Forslof added.

The IE update also caught the eye of Kandek’s colleague, Amol Sarwate, the manager of Qualys’ vulnerability research lab. “What’s interesting is that IE8 only has a single vulnerability,” said Sarwate, talking about the Pwn2Own bug. “But IE7 has seven. That’s one good reason to go to IE8.”

Eric Schultze, chief technical officer at Shavlik Technologies, added two other updates to Storms’ IE patch as his fix-first recommendation. “I’d equally patch the IIS, IE and Active Directory vulnerabilities,” he said.

 

The Internet Information Server (IIS) flaw affects some systems that have enabled WebDAV (Web-based Distributed Authoring and Versioning), a set of extensions to HTTP used to share documents over the Web. Schultze put the spotlight on MS09-020 because Microsoft had publicly acknowledged the bug last month in a security advisory.

MS09-018 got his attention because Microsoft pegged the Active Directory flaw as critical, and it could be exploited remotely by simply sending a server a malicious data packet. “Someone could use this to take over Active Directory, and if they do, they’d own all [an organization's] passwords,” Schultze said.

Three of the security updates, MS09-021, MS09-024 and MS09-027, addressed one or more issues each in Microsoft’s popular Office suite.

None of the researchers contacted today put the Office patches near the top of their to-do list. Storms explained why: “Office in general is usually not without bulletins,” he said. “This month it’s Excel, Works Converter and Word. It’s going to continue happening,” he said, referring to the file format parsing bugs that continue to plague Office. “It’s easy to write fuzzers for file format parsing problems, and while Microsoft’s fuzzers may be more sophisticated, there are more hackers out there than Microsoft has employees.”

Kandek and Sarwate nominated MS09-022, a three-patch update for the Windows print spooler. “It affects all Windows operating systems, anyone can activate this, and most people have remote printing enabled on their PC,” said Kandek. “An additional aspect is that this is often out of the control of the IT administrator, since it’s easy for users to turn on remote printing.”

Microsoft wasn’t able to wrap up work on a patch for a known vulnerability in DirectX, specifically in the QuickTime format parser within DirectShow. The no-show was no surprise, since the company had announced it wouldn’t issue a fix today in its monthly advance notification last week.

“I’d expect to see that next month, though,” said Storms.

The company, however, did release security updates for the Mac editions of PowerPoint; last month, Microsoft took the unusual step of issuing fixes for the Windows versions, but not for the Mac. At the time, it explained the decision as wanting to protect most users immediately rather than wait to protect everyone later. One researcher, however, blasted Microsoft for breaking its own rules for “responsible disclosure.”

Other bulletins that Microsoft released today patched problems in Windows Search (MS09-023), Windows’ kernel (MS09-025) and Windows’ remote procedure call (RPC) function (MS09-026).

“Ten is a large number, but at least two in the past year were larger,” said Schultze, talking about the number of security updates released today. And three are on the server side, where a hacker can remotely attack without any user interaction. Those are the ones that are frequently leveraged in worms.”

June’s updates can be downloaded and installed via the Microsoft Update and Windows Update services, as well as through Windows Server Update Services.

Source

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February 10, 2009

Email Alert - New Spam Threat

Filed under: Computer Advice, Emails, Malware, Security, spam — admin @ 4:59 pm
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You may be aware of the debate going on in this country over the development of a stimulus package to aid in our economic recovery.  Unfortunately all of those dedicated spammers out there are using this as an opportunity to defraud the general public.  There are now emails circulating that appear to be from the US Internal Revenue Service and promising an “Economic Stimulus Payment”.    They are designed to facilitate the theft of your identity.  They generally contain links to online forms where you will be asked to submit personal information or they will ask you to reply to the email with sensitive information.  They may appear authentic as they include official looking seals however the IRS other US federal agencies never make unsolicited contact with citizens via email.

 If you receive one of these messages, delete it immediately.  Do not reply to it or click on any links in the body of the message.

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February 2, 2009

Right Clicking

Filed under: Computer Advice, General, Tutorials, Uncategorized — admin @ 11:04 am
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Question: I’m new to computers, and have a question. I have a mouse that came with my computer that I just bought. It has three buttons on it. I only ever use the left-hand button. What are the others used for? –G.K.

Answer: Ah, yes, the uncharted territory of the alternate mouse buttons. Most Windows computers come with at least two mouse buttons and some come with three. Some even have a scroll wheel that also works as a middle mouse button. I’ll tell you more about the middle button in a minute.

First, let’s look at the right button. In all versions of Windows 95 and beyond (including Windows 98, ME, NT, 2000, XP and Vista), the right mouse button has special powers, depending on where you put the mouse cursor on the Windows desktop or screen.

 

The right mouse button is context-sensitive. That means what it does changes based on what program you are working in, or what part of Windows your mouse cursor is pointing to.

Let’s take that right mouse button out for a test drive. Ready?

DESKTOP
Go to an empty part of your Windows desktop, away from any of your icons, and click the right mouse button (this is called right-clicking to differentiate it from clicking which usually refers to the left mouse button). You’ll see a menu open that lists a variety of tasks:

  • The New item is of particular use. If you select New, you can create a new shortcut to a program or data file, or you can create an empty folder to put items in.
  • On that same menu, you’ll see Properties. This is a quick way to get to the Display applet in the Control Panel. Normally, to get to this, you’d have to go to the Start menu and choose Settings, then Control Panel, and then double-click on Display. With Properties in this right-click desktop menu, you cut out all those other steps. In the Display Properties window that opens, you can modify your screensaver, adjust your screen resolution, and change your desktop background (also called wallpaper, among other tasks relating to the look and feel of your Windows desktop.
  • Have your desktop icons gotten out of control, making it difficult for you to find the one you want when you want it? Right-click the desktop, and select Arrange Icons By and get them into a reasonable order.

TASKBAR
If you right-click on the task bar at the bottom of your screen, a different menu appears. There are some commands on that menu to help you organize the program windows you have open. The Tile … commands will arrange the windows on your screen so that they use equal space. The Properties item allows customization of the taskbar and Start menu. (If you notice that the Properties item here does different things from the Properties item we got when we right-clicked on the desktop, kudos for paying attention, and remember what I said earlier about these right-click menus being context-sensitive.) Play with the different functions in these menus to understand what each one does.

MOVING FILES
One of my favorite right-button mouse tricks is using it with moving files. Go to your desktop and right-click on a file you want to move and hold the button down. Now drag the file with the button still depressed to a folder you want to move it to. Now release the right mouse button. A menu will pop-up that has options such as “move here”, “copy here”, and “create shortcut here”. It beats cutting and pasting copies of files or manually creating shortcuts.

WORD
If you work with Microsoft Word, there are some really great right-click tricks. Try highlighting some text and right-click. There are options to cut, copy, and paste, as well as change font color, type, and size. (Bonus tip: Many Microsoft applications have similar choices when you right-click in them.)

INTERNET EXPLORER
If you browse the web with Internet Explorer, try right-clicking on the web page you’re viewing. There’s an option called Add to Favorites, which is a quick way to save the web page in your Favorites menu.

If you right-click on a hypertext link on a web page, there’s an “open in new window” option. If you choose this, the linked page will open in its own window. This is one of my favorite web tricks because it’s a great way to surf news headlines and open the news stories I want to read into new windows without leaving the headline page.

E-MAIL
In e-mail, right-clicking also works well with Outlook 97/98/2000, and Outlook Express. I’ll leave it up to you to explore those clicks. The secret to all this is to not be afraid of exploring with the right mouse button.
Finally, a quick note on the middle mouse button or the mouse scroll wheel. The scroll wheel, which is located between the right and left mouse buttons on some computer mice, can be used to scroll through windows. To make this happen, ensure the window you want to scroll in is active. If it’s not, click on any part of the window to bring it to the front of the other windows on the screen.

This scroll wheel can also be depressed, so it functions like a third (and middle) button. If you go into your Control Panel (Start > Settings > Control Panel), you’ll find a Mouse selection. Open it with a double left-click. There is normally a tab in that little program that allows you to assign a function to your middle mouse button or scroll wheel. This could be a shortcut to your help menu or a double-click with one middle click, or any number of other quick functions. If this programming option isn’t available, you might have to install the mouse software that came with your mouse.

Because of the tremendous versatility of the right mouse button, there is much, much more that it can do for you in various applications and situations. It never hurts to see what options it offers you and you’re sure to be pleased with the expanded functionality.

Source

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January 31, 2009

Trick Out Your PC With Multiple Monitors

Filed under: Computer Advice, General — admin @ 10:16 am
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A video card, the right utilities, and an extra display or two can dramatically enhance the way you work, use multimedia apps, play games, or simply surf the Internet. Here’s how to tweak your rig.

By Serdar Yegulalp,  InformationWeek

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January 20, 2009

Simple, Proper Avira Anti-Virus Configuration

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As computer consultants, we at Bay Geeks are constantly answering this question: “Which Anti-virus program do you recommend?”

Our answers change based on a variety of factors including our experience, technical articles and feedback from our clients.

We’re always on the look out for high quality, low cost solutions we can offer our clients. One of the latest up and comers has been Avira. We’ve seen this product more and more over the last year and some of the recent research results we’ve reviewed has brought this product into our favor, (assuming you don’t mind two pop-ups per day {for the free version}… once when it updates and once when it scans).

According to www.av-comparatives.org Avira has been beating out the best Anti-virus products, by albeit a small margin… but they’re winning none the less.

For an in depth look at the research, installation and configuration details… please check out this Avira Anti-Virus Research, Installation and Configuration Tutorial (2.64 MB).

We hope this helps!

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December 12, 2008

Protected Mode

Filed under: Computer Advice, General — Tags: — admin @ 1:38 pm
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Protected Mode

Available only to people running Internet Explorer 7 in Windows Vista, Protected Mode provides new levels of security and data protection for Windows users. Designed to defend against “elevation of privilege” attacks, Protected Mode provides the safety of a robust Internet browsing experience while helping prevent hackers from taking over the system and installing programs or deleting your information.

In Protected Mode, Internet Explorer 7 in Windows Vista cannot modify user or system files and settings without user consent. Protected Mode requires the user to confirm any activity that tries to put something on your machine or start another program. By ensuring the user consents to these kinds of actions, the likelihood of automated and/or unwanted software installation is reduced. This feature also makes you aware of what a website is trying to do, giving you a chance to stop it and take time to double check the trustworthiness of the website.

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